Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 16, 2019

So simple!

My Augie got sick and I took him to the vet. When I got home, I simply took a picture of the receipt(s) and sent them via my phone. Everything was so simple!! Within 0 days I received notice that the bills would go toward my deductible!

Insurer: Pets Best

By: Christine

Useful
June 16, 2019

Paid my vet directly

Communication as very quick and the payment went directly to my vet. Very pleased.

Insurer: Pets Best

By: Charlott

Useful
June 16, 2019

Highly recommend

Routine puppy check up, micro chip, shots. They covered most of it & got our claim back within a week!! Great service, highly recommend

Insurer: Pets Best

By: Marc

Useful
June 16, 2019

Lula is allergic to grass and trees.

Lula's allergy care has been covered by Trupanion for over 7 years. It's the best thing we ever did for her. Service has been great.

Insurer: Trupanion

By: Frank

Useful
June 16, 2019

The convenience of having the vet submit claims was great!

The convenience of having the vet submit claims was great! Learning that Trupanion does NOT cover the exam fee was sad.

Insurer: Trupanion

By: Gretchen

Useful
June 16, 2019

Trupanion 10 out of 10!

Trupanion: great insurance for your pet, first rate experience with claims!

Insurer: Trupanion

By: Craig

Useful
June 16, 2019

Great company and great, timely service!

Fantastic response, clear, timely updates on preapproval and claim status.

Insurer: Trupanion

By: David

Useful
June 16, 2019

Happy with the claim process

I was happy that my claim was sent from the vet's 0ffice to Trupanion. It was not honored, but I trust it will go against my deductible. The claim was quickly set.

Insurer: Trupanion

By: Deborah

Useful
June 16, 2019

Trupanion is wonderful

I submitted my claim online and within a few days it was approved and processed for payment. 90% of everything minus the office visit fee was paid for, as my policy states.

Insurer: Trupanion

By: Holly

Useful
June 16, 2019

Emergency overnight stay

I dropped my pet off and she had to stay overnight. By the time I got home I had an email to get her medical history and by the time morning came I was approved. Can't explain the relief of not having to worry about how the bill was getting paid.

Insurer: Trupanion Canada

By: Heather

Useful

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