Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


June 21, 2019

so satisfied that I have recommended to others

I have not any difficulty with any claim. Coverage is consistent with that identified in plan.

Insurer: Nationwide

By: Michael

Useful
June 21, 2019

Wow so easy

On a $2000 vet bill at the hospital after the deductible Everything was covered except for $2.15 for tax so quick and easy

Insurer: ASPCA

By: David

Useful
June 21, 2019

Efficient and smooth services

We’ve had ASPCA for the last two years for our English Bulldog. It’s been good to know that our coverage is there for her trips to the vet and the claim process is easy and quick. We’ll continue to use ASPCA and would refer to friends and family.

Insurer: ASPCA

By: Sarah

Useful
June 21, 2019

Thanks to Healthy Paws, Bailey and I are still building memories together!

Bailey, my German Shepherd, is my first dog/cat that I have bought health insurance for and I am so very glad that I did. I researched ahead of time and Healthy Paws was my choice. When he collapsed a few weeks ago, I had no idea what path we were headed down. Suddenly it was test after test, specialist after specialist and to be honest, if I hadn't known that I had my policy with Healthy Paws, I would have had to stop at the first appointment. As it is, Bailey has had surgery, has started chemo and it doing amazing. Submitting claims was super easy and the receipt of payment from Healthy Paws came quickly once they had the needed information. Thank you Healthy Paws for allowing Bailey and I to continue our life journey together!

Insurer: Healthy Paws

By: Jen

Useful
June 21, 2019

Overall happy with the insurance except for 1 claim that was a blood test and nationwide didn’t cover it

Like I said twice my vet put in a claim that was fora blood panel for $180.00 dollars and nationwide didn’t cover it because there wasn’t enough information on the test all though other test just like that were covered in the past. Just a little upsetting.

Insurer: Nationwide

By: Donald

Useful
June 21, 2019

Nationwide provides excellent pet insurance and customer service.

For the past 15 years, I have insured my giant breed dogs with Nationwide Pet Insurance. The special needs of giant breeds makes insuring them a smart choice. It offers peace of mind to address those breed specific health issues, and eases treatment restriction concerns to provide the best possible care. Nationwide offers a range of coverage options, and the cost is worth every penny. Their customer service is always helpful and courteous along with on line explanation of paid benefits. Filing a claim is simple, and their payment turnaround time is fast. I recommend to any pet owner.

Insurer: Nationwide

By: Kathleen

Useful
June 21, 2019

The need for always supplying medical records for a PUPPY seems unnecessry and delays claims too long.....

The need for always supplying medical records for a PUPPY seems unnecessary and delays claims too long.....this is the second time in two moths these have been requested.

Insurer: Nationwide

By: Danielle

Useful
Verified June 21, 2019

A shining light during a tough time

Our cat was recently diagnosed with cancer, which has been really, really tough, but Trupanion has been a bright light through this process. Trupanion has covered 90% of about $10k in medical bills, with a super simple claims process (one form plus receipts) and a response/reimbursement within a week. Because of Trupanion, we can focus our energy on helping our precious baby cat get better. I am so very, very grateful.

Insurer: Trupanion

By: Jessica

Useful
June 21, 2019

Major Medical

Scamp's policy was recently renewed and I read through the exclusions and was really surprised at how much is not covered. It has made me think that maybe having the highest coverage that you offer is worth it. On average I spend $200+ on insurance a month for 2 dogs and I spend over $100 a month on their food that is Veterinary recommended and $200+ every six months on medicine. I am going to review it closer when I have time. On the whole I have been very pleased with some of my claims and not so much with others.

Insurer: Nationwide

By: Mary

Useful
June 21, 2019

They seem to understand

Our most recent trip to the vet with our Sobie was traumatizing -- for both of us. However, Nationwide helped address Sobie's overall needs, because adequate support through our insurance for our pet is critically helpful.

Insurer: Nationwide

By: Sobie

Useful

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