Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
Other Categories
Great service.
The service has been great. Anyone I talked to on the phone has been more than helpful. The insurance so far has paid what I expected so very happy with that. Tia was able to have her surgery to remove a malignant tumor and her life expectancy now is normal.
Insurer: Nationwide
By: Beverly
Claim turn around time is improving
I'm happy to see the claim turn around time improving. It would be more efficient if a claim form wasn't required with every claim. I am shocked at my recent rate increase for one dog to an additional $60/mo premium. I can't recommend at this time because I'm waiting to see what the rate increase will be on my other dogs policies. I am happy with what is covered and at the rate; this is the reason to have pet insurance. I'll never be without it again.
Insurer: Nationwide
By: Darlene
The best investment you can make for your pet
We've been with Embrace for around 8 years and have our two lab mix dogs insured. I literally never write reviews and it takes so much for a company to impress me nowadays. I can honestly say that Embrace has blown away our expectations. I'm not a fan of insurance. My wife convinced to buy a policy with Embrace after much pushback from me. We have never had an issue with a claim. They process and pay claims in a timely manner. If you call their customer service number, you get a person on the phone immediately and they are ALWAYS pleasant and helpful. I cannot recommend Embrace enough and I promise you it's worth the investment (especially the optional wellness coverage because you can use it on almost anything pet-related).
Insurer: Embrace
By: Jeff
Best coverage, best pricing, best customer service
I did a lot of comparison shopping before picking Pets Best. We have three dogs and all are insured with multi discounts. Their claim response time is good and their coverage qualifications are very reasonable
Insurer: Pets Best
By: Randy
I received excellent service
As always my claim was handled in an efficient and timely manner.
Insurer: Nationwide
By: Patty
Pretty happy with my Insurance
I reviewed many companies before choosing Nation Wide, and only them offered wellness care included, which was very important to me as I didnt want an insurance only for emergencies. So as soon as I got my cat I did put him on the Nation wide plan, he has gotten vaccines and wellness visits, and I have been refunded every time, the process to file claims is easy. A few photos and that's it. It takes a little bit to get refunded but other than that I'm a pretty satisfied customer!
Insurer: Nationwide
By: Fatima
Very Happy With Figo.
They have been very helpful with any questions I have had, all the way from signing up to using my app on my phone to submit claims.
Insurer: Figo
By: Chrystal
Caring and easy to use
ASPCA is the only caring pet insurance I have seen. They sent us handwritten notes, called us to see how our pet is doing after vet visits. The app is extremely easy to use.
Insurer: ASPCA
By: Florian
This coverage was a lifesaver for my dog on several occasions
I couldn't be happier with the coverage I've gotten. I have a 4 year old Frenchie that has had a wealth of health issues and between the wellness and illness plans it's covered the vast majority of our bills. Twice I've had to take her to the emergency vet with cases of aspiration pneumonia and my policies kicked in on both visits covering the majority of the costs--- I wouldn't have been able to save her life both of those times if it wasn't for my insurance. So so so grateful, I would recommend this to anyone!!!
Insurer: Nationwide
By: Dana
Figo out and get this insurance
Figo has been a great insurer - fast to respond to emails, quick to address claims, and have done a great job in explaining their policies when I was unclear. This is my first dog and I was nervous about the process of filing claims, submitting forms, crossing t's, dotting paws--I mean, i's...Figo made it all really simple. Customer service is one of the most overlooked aspects of digital companies. Not at Figo. They are empathetic and they act fast. What more could you ask for in a pet insurance company?
Insurer: Figo
By: Matt