Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Fast processing claims!
Nationwide takes care of claims very fast! I definitely recommend this insurance to my friends!
Insurer: Nationwide
By: woojeong
Easy claim process!
Claims are super easy to submit, especially using the app. It took a while for my first claim to be processed, but the next two were pretty quick. Once I was due for a claim reimbursement, the check was processed and mailed quickly! So far, I'm very please with everything!
Insurer: Nationwide
By: Katie
Please speed up claim payment
Appreciate Nationwide’s claim coverage on my policy My monthly payment increased $14 a month this year, realize it might be my dog’s age (9) I hope it will not increase that much each year
Insurer: Nationwide
By: Daryl
Strict policy review
My pup had diarrhea caused by a bacteria infection prior to policy. This led me to get insurance. Later she stopped eating and after an array of testing was diagnosed with IBD. They didn’t cover anything as they claimed it was a preexisting problem. My vet has the scientific evidence, wrote a letter explaining the different and even tried to call customer support to no avail. They also have fairly low max payout for most treatments so I never really get the full amount of the bills back.
Insurer: Nationwide
By: Kristin
User friendly and helpful pet insurance
My dog recently had a hurt leg/lameness that wouldn’t get better. Thus, I had several vet visits then xrays and meds. Thankfully Nationwide was able to help me with my vet visits during this worrisome time. Filing a claim is so easy and online access and direct deposit is user friendly.
Insurer: Nationwide
By: Rachel
Having Bella insured takes the fear out of Vet visits
We have our second set of dachshunds. The first (boys) lived 15 years and cost us thousands of dollars with dental care and heart care in the senior years. But we loved them and paid it. When they passed 9 days apart we decided we wanted to rescue 2 girls. They have been a blessing for the last 6 years. As soon as we rescued them we got insurance. It has been so much easier to live without fear of vet bills. We pay the premium and have some assistance from insurance. When the unexpected emergencies happen we get them to the vet and submit the claim. For us it helps prevent the big hits of being pet parents like we experience with our first set of dachshunds. We like it.
Insurer: Nationwide
By: Ann
Great insurance coverage,.
I had my last dog covered under this insurance for 11 years. It was a god send at times to be able to have him covered to help me to be able to recover the cost of his vet bills. Especially when he got sick, as well as when he had to have surgery. a time or two. I now have my Pomeranian covered under the same policy.
Insurer: Nationwide
By: Frances
Your time is worth nothing
Embrace goes to outrageous extremes to make sure that the claims process is convenient for their employees, by putting all of the burden on their customers. 1. When you file a claim, instead of emailing you after they have processed the claim, Embrace says "Keep an eye on your claim online by logging on to Embrace Claims Portal. We will update the portal as soon as something changes." 2. I scanned and uploaded 7 pages of documents when filing a claim. That should have been enough, but NO: Their website slowly, painfully, displays an image of each page. Then, you have to mark whether the page is a claim form or a diagnosis page. Then, you have to check a box indicating that the scan is precise and easy to read. I didn't give Embrace the lowest possible rating, because there isn't anything wrong with the actual insurance. The problem is the insensitive arrogance of a company that thinks your time is worth nothing.
Insurer: Embrace
By: Allen
Great
As Cosmo has gotten older we have had a couple major issues with him and aspca insurance was very helpful. It brings me comfort to know they will handle my claim well. And are very kind and considerate on the phone.
Insurer: ASPCA
By: Diane
Prompt handling of claims!
Claims have been handled promptly and smoothly which I very much appreciate.
Insurer: Nationwide
By: Katherina