Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,641 total


March 30, 2026

Excellent and easy claims process!

Our husky had to get a TPLO surgery for a torn ligament. Overall cost came close to $9K. PetsBest processed the claim for our plan (90% coverage) very quickly and gave a full explanation for any items that were not covered. We're fully satisfied with the excellent coverage and service - thank you PetsBest!

Insurer: Pets Best

Veterinarian: Beacon Veterinary Specialists

By: Dheeraj

Useful
March 30, 2026

AVOID THIS COMPANY!!!!!!

This company says they provide coverage for your pet and then you start submitting claims and they deny the claims. Worst pet insurance out there. I've had better experiences at used car lots!

Insurer: Embrace

By: Russell Bigworm Ludwig

March 30, 2026

It was simple to upload all the…

It was simple to upload all the required documents and I was surprised/relieved to discover how much of the bill was covered. It restored my faith in having pet insurance

Insurer: MetLife

By: customer

March 30, 2026

Fetch is wonderful in the way they…

Fetch is wonderful in the way they handle claims in a timely manner.

Insurer: Fetch

By: Dallas

March 30, 2026

Submitting a claim is very simple…

Submitting a claim is very simple process with my phone app and payment processing was prompt.

Insurer: MetLife

By: Bobby Moody

March 30, 2026

Super quick review and payment!!

Super quick review and payment!!

Insurer: Pumpkin

By: Cathy

March 30, 2026

I canceled my policy after only 2…

I canceled my policy after only 2 months. I submitted claims that were denied due to "failure to receive medical records". The vet submitted all necessary records. After I called twice I kept getting the run around from "customer service" and immediately canceled my policy. This insurance is not worth the hassle.

Insurer: ASPCA

By: UNCTHFAN J

March 30, 2026

Trupanion has been extremely helpful in…

Trupanion has been extremely helpful in my experience with submitting claims and receiving fast response to them, I would have likely had to put my sweet girl josie down if not for Trupanions excellent customer service and coverage of insurance

Insurer: Trupanion

By: Charles

March 30, 2026

Phenomenal service

I just love having Pets Best. I have the option of full coverage with unlimited coverage, 90% payout, & I can pick my own deductible & health care plan that I wanted for my girl. My first claim process was so easy & I was actually paid out within 3-5 days. The experience with Pets Best has been amazing! Thank u!

Insurer: Pets Best

Veterinarian: Ralston Vet

By: Nikki

Useful
March 30, 2026

After my Doberman had knee surgery my…

After my Doberman had knee surgery my claim was processed quickly and I received my check with no problems what so ever! I’m really grateful for the excellent service!

Insurer: Spot

By: JP

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