Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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So easy to file a claim and get paid.
So easy to file a claim and get paid.
Insurer: MetLife
By: Valerie Wahlers
A great value and must have for pet owners
Not long after I joined my dog tore his acl and needed surgery. MetLife Pet was great, they reimbursed 80% which was a huge relief as the surgery was well over $4000. They also reimbursed me when my dog injured his due claw and had to have it surgically removed. I’m very happy with MetLife Pet. They have been easy to work with and prompt with reimbursements. I’m so glad I enrolled in this insurance for my pets!!
Insurer: MetLife
By: Kim
it's always so easy and simple to use
it's always so easy and simple to use. I also appreciate the excellent communication with updates on the status of my claims.
Insurer: MetLife
By: ALTAGRACIA LUGO
When I got this insurance I thought to…
When I got this insurance I thought to myself what a waste! And then two years later my frenchie got epilepsy, I started my 1st claim, it was so easy. I was still skeptical and the 4 days later I got 80 percent of my money deposited into the account I paid it from. I was floored. They take care of my baby like I would. Thank you. I am impressed. This is not a robot. Or a scam. Its real
Insurer: MetLife
By: Schrone Avery
Quick service!
I was reimbursed quickly after submitting my pets visit information!
Insurer: Spot
By: BB
My wife and I took in a stray cat in…
My wife and I took in a stray cat in summer 2025. The cat was estimated to be about 6 months old. She is the sweetest cat but has had a number of health issues literally since the day we took her in. We have two older dogs and never bought pet insurance for them but decided to for our new kitten. MetLife has been nothing but easy to deal with in our 3 claims in the first year of the policy. Having this coverage has made these health issues much easier to deal with. MetLife has added zero stress to the process and has alleviated a lot of potential financial stress with straightforward instructions, submission process, and timeliness of reimbursements. We will definitely be extending this insurance when it's time for renewal.
Insurer: MetLife
By: Tod Presutti
Not very user friendly
(1) Difficult to update refund payment options (it is an entirely different website, but that is unable to be found until you call). (2) The form to submit claims is not easy to use- Not editable & need to download to sign/date, etc.
Insurer: MetLife
By: customer
Easy submittal process for claims.
Easy submittal process for claims.
Insurer: MetLife
By: customer
Trupanion gives me peace of mind!
Trupanion is a life saver and gives me peace of mind. I love that the deductible is once per condition and not yearly. I have an epileptic dog and the insurance is so worth it!
Insurer: Trupanion
By: Laura
Great Company
The vet was able to do everything as far as submitting the claim. I didn't have to do anything at all. When I did call Trupanion to better understand their process; I was treated well and quickly was given the info I wanted. All was very simple. ALB
Insurer: Trupanion
By: Audrey Lee