Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Get this peace of mind for you and your pet.
Never had a problem with my claims but that maybe because they are all legitament and not trying to take advantage of anything. I would much rather to NOT have to go to the vet. Thank you for your protection and service, gives me great peace of mind. I will always have pet insurance for my dogs ... Highly recommend ...
Insurer: Nationwide
By: David
Nationwide has good claims processing and customer service
I've been with Nationwide for a few years now, and have used other Pet Insurers in the past. All-in-all, they've been pretty good about processing any claims I submit vs. other providers. The reason I haven't given them a better rating is that there's been a couple claims that have been denied and the online claim filing is almost non-existent. It's either by email and attaching a claim form, or through the 'VitaVet' app. Considering everything and my past experiences with other companies, Nationwide's prices, I'd say they do a good job and are fair overall. I'd recommend them.
Insurer: Nationwide
By: Ryal
I am able to focus on my two dogs' health - instead of worrying about bills
I am thankful each and every time something comes up with our two dogs that I’m not put into a position where we have to make some horribly tough decision, like so many people … Do I move forward with this expensive procedure and have to sell my car? Not eat for a few months? Fall into an insurmountable load of credit card debt? Or worse, for some people, because they cannot afford it, they end up having to put off a needed procedure while their pet suffers each day, because surgery is just not a financial option for them. What a horrible conversation people have to have. Healthy Paws covered TWO TPLO surgeries for one of my dogs - at 90%. In addition, they covered holistic underwater physical therapy for months at 90% each visit. My dog, years later, grew an abscess in one leg, and had to have ALL the metal in both legs removed. Healthy Paws covered this procedure at 90% as well. We would do anything for our dog, which means, we would have done the surgeries without insurance. But we would be in at LEAST about $20,000 worth of credit card debt right now, just for the TPLO issues alone, without our Healthy Paws coverage. Every time I call, their customer service representatives are kind and compassionate. They have recently raised our rates. However, I know people with other pet insurance who also had their rates increased. (I think inflation is just making everything more expensive across the board.) Healthy Paws does NOT cover: ~ Vaccines ~ Office visit charges ~ PRE-EXISTING CONDITIONS I am truly thankful we made the decision to go with Healthy Paws. - Gretchen P. Emeryville, CA
Insurer: Healthy Paws
By: Gretchen
The best pet insurance I have ever had. (I have had many)!
Throughout the years I have used numerous pet insurance companies. Nationwide is by far the best! Claims are reviewed and processed rapidly. The easy online process streamlines everything for the pet owner. I appreciate the caring customer service in the rare occasion that I have to call in.
Insurer: Nationwide
By: Charlotte
Happy with Nationwide
Very happy with the ease of processing a claim.
Insurer: Nationwide
By: Tai
First claim for reimbursement went smoothly
Filed for my first reimbursement and was pleasantly surprised how smoothly it went.
Insurer: Nationwide
By: Jeff
Clear and concise!
This is the first time I've acquired pet insurance for my fur baby and it has been a pleasure. Every document is clear as to why it why not the claim was covered. I'm happy to continue using Nationwide as the carrier for Eli!
Insurer: Nationwide
By: Emily
Nationwide has been wonderful to deal with.
I wish some of the semi annual medicines are only covered the one time instead of the additional times. Wish coverage were good for percentage of each preventive med not matter if purchased once a year or2-4 times.
Insurer: Nationwide
By: Lynda
Top Notch Company
You guys are the best... I have three pets (My kids) I insured with you and every time that I had to file a claim - the response time of payment was not extremely fast without any issues! I thank you guys so much, as do my “Kids”!!!
Insurer: Nationwide
By: Mario
Great customer service
Very quick turnaround on claims.
Insurer: Nationwide
By: Francine