Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Claims take too long to process
Claims take too long to process. When reimbursement actually arrives, it is not accompanied by a copy of the original claim submission. I don't understand why this is your practice.
Insurer: Nationwide
By: David
HUGE premium ($110 monthly and NO COVERAGE FOR AN ACUTE BOUT OF DIARRHEA!
Trupanion is a bad company. My dog is a small, healthy mixed breed, and is now 11 years old. I have been paying through the nose for Trupanion since he was 7 years old. He had a about of acute hemhorraghic gastroenturitis and they denied the claim, saying it was a "pre-exisiting condition" after the online customer service rep said it was denied because it was dietary indiscretion that caused it. I told her the vets were not sure what caused it. Then she said it was a pre-existing condition because he had it in 2015!!!!! 4 years ago my dog had bloddy diarrhea and is a chronic, pre-existing condition. All medical info on the subject agrees that there is no way to knowwhy a dog has a bout of this. It could be stress. It could be a virus. It could be dietary indiscretion. Do you mean to tell me that if a big old lab eats a bag of rocks, they wont cover emergency services because of dietary indiscretion? REALLY? Wow, then why dont they cover socialized adult people instead of dogs?
Insurer: Trupanion Canada
By: JULEE
A very helpful insurance, just when you need it most.
You only realise how important your pet insurance is when you need it most. One of my dogs suffered a dog-attack last year and the insurance paid quickly and generously to bring her back to good health. She still needs care and the pet insurance is still supporting us, thank you.
Insurer: ASPCA
By: Marilyn
INSURANCE THAT GIVES YOU A PEACE OF MIND WHEN EMERGENCIES ARISE
I LOVE this insurance and literally recommend it to anyone who has a pet. There have been several times in which I've had an emergency with our shiba Cooper and both times, I didn't have to channel my energy towards the stress of the bill. All I worried about was just making sure my boy was going to be okay. Recently, Cooper had a seizure (never happened before, cause unknown) and I rushed him to the nearest vet. From there I had to take him to a 24 hour hospital to be monitored. I then had to take him to our regular vet a few weeks later because he had allergies that were so bad he started rubbing his skin raw. This was all in one month so I was worried Healthy Paws may give me a hard time or question all 3 claims. But nope, everything went smoothly and the claims are so easy to submit. I will NEVER not have dog insurance again and I recommend this to EVERYONE who owns a pet.
Insurer: Healthy Paws
By: Kristy
Very easy to submit claims and understand what is covered or not
Very easy to submit claims and understand what is covered or not
Insurer: Nationwide
By: Jennifer
Nationwide Pet Insurance is GREAT!
All the claims are processed so fast! Thank you for all of your help. I am telling all my friends to get pet insurance. Thank you
Insurer: Nationwide
By: David
The best choice for your pet is Embace!
Embrace us the Best insurance you can buy for your pets they are dependable honest and pay your vet bills on time and with great consideration I could not imagine having my pet without embrace
Insurer: Embrace
By: Jane
You helped save me money on the vet bill.
I took Ginger in for her yearly check up and rabies shot. Nationwide covered the cost of the exam and her one year prescription for Heartguard. No problems filing my claim and had my check within the promised time.
Insurer: Nationwide
By: Mark
They did not pay out on an injury, because maybe old age played a role.
When my 7 year old dog jumped off a high bed in the spare bedroom, she injured herself. The vet said it maybe, note maybe, a sign of disc generation. No x-rays were taken, just a maybe. But because maybe the injury was due to disc generation, Pets Best refused to pay out as maybe she would not have injured herself if there was maybe no disc generation. Of course, maybe there is no disc generation and she just jumped off wrong, but they'd rather go with the, maybe the injury would rather go with the option that saves them from paying out. Of course dogs get more frail as they get older, and will get injured easier, it does not make it any less an injury. So be sure to only insure young animals, of course, if they are too young, maybe they wouldn't have gotten hurt if there bones were stronger. You never know.
Insurer: Pets Best
By: Carien
Impressive Insurance For Pets
So happy that I have my pet insured with Nationwide because it covers vet visits and filing claims are fairly easy. When I speak with the customer service representatives they are very kind and answer any questions that I have.
Insurer: Nationwide
By: Andrea