Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


July 28, 2019

it would be nice not having to fill out a new claim form for an old ailment and the claims to be approved faster.

it would be nice not having to fill out a new claim form for an old ailment and the claims to be approved faster.

Insurer: Trupanion

By: Cary

Useful
July 28, 2019

Trupanian experience 3x

Very expedient and efficient.

Insurer: Trupanion

By: Claudia

Useful
July 28, 2019

Submitting a claim was easy.

Submitting a claim was easy. Reimbursement for our share was fast.

Insurer: Trupanion

By: Kurt

Useful
July 28, 2019

Rest In Peace Marley.

Thank you so much for your care. This was and extremely traumatizing experience for our family. The unexpected loss of our companion and the overwhelming expense. TRUPANION was there for us. Paid the bills immediately without question or complications.

Insurer: Trupanion

By: Lynda

Useful
July 28, 2019

Blessed

Compassionate and very responsive. We were anxious and distressed when our Tucker had to have numerous tests and subsequent bladder surgery. Knowing that we had financial support from Trupanion helped allay some of our concerns.

Insurer: Trupanion Canada

By: Barbara

Useful
July 28, 2019

Thankful for Trupanion's coverage

I am always thankful to have Trupanion's coverage when it's needed. It has been pretty straight forward.

Insurer: Trupanion Canada

By: Linda

Useful
July 28, 2019

Hassle free coverage for spleen removal.

Our dog needed to have her spleen removed. Her surgery costs were pre-approved quickly and without a hassle so we knew what was or wasn't covered going in. We are glad that we did not cancel her policy when things got difficult in the Alberta economy.

Insurer: Trupanion Canada

By: Charmaine

Useful
July 28, 2019

Trupanion has always helped me

Trupanion has always helped me with my cats' care for years. Whenever I need to change or update anything, it's a simple call. Trupanion has helped cover my cats' chronic health issues as they come up, and has saved mine and my family's cats numerous times.

Insurer: Trupanion Canada

By: Alethea

Useful
July 28, 2019

Claims experience was positive

Our claims experience was positive from filing to settlement of claim. Was sent email updates keeping us apprised to status of claim until finalized. We, also, were able to check claim status via web site. Found the entire process to be low stress and easy. For those looking for pet insurance we definitely would recommend Pets Best.

Insurer: Pets Best

By: Terry

Useful
July 28, 2019

Claims submission process is a breeze

I submitted a claim for my dog's recent Wellness visit. The claims submission process itself is a breeze- I love only needing to attach my invoice and not input the claim manually line by line. Once I submitted the claim I was shown the estimated turnaround time based on current claim volume. When my claim was taking a little bit longer than usual to process, Pets Best proactively let me know with an email note and apology (instead of waiting for me to get frustrated and reach out to them for an update) which I really appreciated. Once the claim was processed they emailed me again to let me know and included a very easy to understand explanation of what was paid/not paid and exactly why.

Insurer: Pets Best

By: Casey

Useful

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