Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


August 03, 2019

Great Experiences with Pets Best

If you want to be able to provide medical care your pets need and not end up broke, this company helps in that regard. For example, my young chihuahua broke her leg. For the surgery and all of the other medical care, the total came to around $3500. Pets Best paid me back 80% of that. They also pay for things like compounded medicines, which are more expensive but my dogs actually look forward to their medicine because it tastes delicious.

Insurer: Pets Best

By: Tracy

Useful
August 03, 2019

Will not go without Nationwide pet insurance

Have had this pet insurance for all of my dogs over at least 15 years and would not go without it. They have helped out many times when it was most needed for my pets. It provides you with a choice of coverage, you pick, so you know what you are getting. Great Pet Insurance.

Insurer: Nationwide

By: Delores

Useful
August 03, 2019

ASPCA Pet Insurance will always be the Insurer for our pets!

We bought our 2 Border Collies in 2009 and decided to buy insurance for them. My husband has been an insurance agent for over 45 years and did alot of research on all the available insurance companies at that time. (There are way more now!) He read all the companies information and we decided on ASPCA 1. annual deductible, not a deductible for every event 2. We liked that there were different levels of care (we bought Level . Over the years we have had a few major medical situations and we have never, ever been questioned about the claims we put in. We get the coverage we paid for with no questions asked. We lost our girl, Digit, in 2017 and the agents were so nice, caring and understanding about her care and death. The claim was handled quickly and efficiently. We would not change to another company as ASPCA delivers what they say they will. We are considering going to the next level as Jack is now 10 and is a "senior". Love ASPCA!

Insurer: ASPCA

By: Kathy

Useful
August 03, 2019

Nationwide service is 2nd to none!!!!

I was considering dropping the coverages for our dogs. Gut instinct told me to wait. It's a good thing I listened to my instincts. Not even a month later our Dusty (cocker spaniel) began limping. He's a fit 10 year old, 30 lb, active dog but also an off and on all day napper. When the vet told us he had a torn ACL and meniscus damage, my heart sunk. Putting him down made me ill to think of it. Dr. L assured us Dusty would do well in surgery and recovery. He was right, and today Dusty has only a slight limp, (it's not quite 6 weeks since surgery), but can put weight on the leg and foot, and is getting stronger every day. Nationwide and their caring claims staff made the process easy, quick and highly efficient.

Insurer: Nationwide

By: Peggy

Useful
Verified August 03, 2019

Great service, prompt pay, huge help for my elderly Doberman.

All of my dogs are insured through Trupanion and all puppies are sent home with 30 days free Trupanion insurance. Great company, prompt payment. Claims are easy to file, all done electronically. Won't be without this insurance and highly recommend it to anyone with pets!

Insurer: Trupanion

By: Shelly

Useful
Verified August 03, 2019

Fantastic service as always!

Prompt service with getting my reimbursement.

Insurer: Trupanion

By: Marisa

Useful
August 03, 2019

Thank you for checking on my dog. She is back to normal after having colitis! Appreciate your taking care of the claim.

Your handling of Miley's claim is the fastest yet. Thank you! Appreciated the follow up email.

Insurer: Nationwide

By: Jane

Useful
August 03, 2019

Thankful for Pet Insurance

The pet insurance has been a blessing. My dog has been on medication and has vet visits several times a year for many health issues. The insurance has helped her to get the best care. I do submit my claims by fax and I find that on several occasions, the fax is down so that has been frustrating.

Insurer: Nationwide

By: Darlene

Useful
August 03, 2019

Outstanding service!

Nationwide and Vitus vet has made pet insurance easy! Submitting a claim is simple, and the Vitus vet app is a user friendly way to do it.I have no problems submitting claims and the reimbursement is quick . Keep up the good work!

Insurer: Nationwide

By: Andrew

Useful
August 03, 2019

Thank you.

Fantastic customer service. Thank you so much. My baby is completely recovered from her illness and it was reassuring to know that nationwide would help me cover the cost of treatment for my baby.

Insurer: Nationwide

By: Elizabeth

Useful

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