Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Someone is available to speak with if…
Someone is available to speak with if you have questions. Claims are reimbursed in a timely manner.
Insurer: MetLife
By: customer
It was so easy with my dogs claim
It was so easy with my dogs claim. Each time Ai called everyone was great.
Insurer: Spot
By: Karen Gilstrap
Great customer service
Great customer service. Great empathy during a hard time. Quick turnaround on claims. I appreciate you.
Insurer: Trupanion
By: Sarah
I was not informed that she would need…
I was not informed that she would need to have seen a veterinarian before they approved my application. In addition they changed me $75 and them sent an email stating what was needed. I explained from the very beginning that she is a rescue from a non family member who didn’t have any paperwork.
Insurer: Nationwide
By: Michele Wearins
I was very disappointed that I mislead…
I was very disappointed that I was mislead on my coverage when I signed up, the insurance is only for accidents and illnesses. It doesn’t cover wellness visit, vaccines or teeth cleaning. I had a hard time understanding the representative to go over my policy. I wouldn’t recommend them to a friend.
Insurer: Embrace
By: Marsha Stayer
Great customer service and Coverage.
Great customer service. Fast claim service. Very clear guidelines. Coverage is outstanding.
Insurer: Trupanion
By: Wilda Brough
Took my dog to his vet on Jan
Took my dog to his vet on Jan. 28, 2026. Still waiting for the settlement of my claim.
Insurer: Embrace
By: Pasquale Turchi
Hassle free
Our pup injured his du-claw and we brought him to our vet for an evaluation. The Dr immediately determined that he would need surgery. They took care of everything through Trupanion. It was easy and hassle free. Pup did great and his injury was covered and he has fully healed.
Insurer: Trupanion
By: Cindy
Every time I submit an invoice for…
Every time I submit an invoice for reimbursement, I have to call because they don't honor the terms of the policy. It's only after several attempts and hours of my time do they reimburse the amount that is rightfully owed.
Insurer: MetLife
By: George Apodaca