Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


August 14, 2019

Nationwide has been our saving grace.

Our experience with VPI/Nationwide has been incredible. We have ran into several instances where our dog has become ill and we have always felt confident in doing what is best for his health because we are hopeful that our coverage will take care of us. It has always pulled through so we are firm believers in investing here and recommend Nationwide at every chance we get.

Insurer: Nationwide

By: Lisa

Useful
August 14, 2019

Fast & easy!

I can’t say enough good things about pet insurance - it is literally a life saver. To be able to give my babies everything they need without the financial worry is priceless. I take the time to understand my policy and the involved procedures, so have no issues. I was also so happy about how fast Leo’s claim’s got processed this time - the turnaround time has decreased dramatically and that is an enormous relief. Thank you nationwide! Leo is feeling and doing great now!

Insurer: Nationwide

By: Megan

Useful
August 14, 2019

Excellent customer service to questions, claims etc

We are so thankful we have you guys because you have made this stressful situation regarding my bentley’s Health more at ease so we can focus on him instead of our bills. I’m amazed how fast you guys processed our claims without issues. Our family thanks you for caring so much about our baby.

Insurer: Nationwide

By: Esther

Useful
August 14, 2019

Very pleased

Very satisfied with claim process and reimbursement.

Insurer: Nationwide

By: Lauren

Useful
August 14, 2019

Nationwide made the claims process painless & easy

This is the first pet that I’ve submitted claims on and I’m so glad that I selected coverage with Nationwide. It was very easy to submit my claim online and the turnaround was timely. The coverage is excellent.

Insurer: Nationwide

By: Margo

Useful
August 14, 2019

Recommended

Claim process is easy and helps with our pets vet costs

Insurer: Nationwide

By: Carol

Useful
August 14, 2019

We couldn't ask for more.

Being able to afford medical care (especially for a pet) can be difficult enough and even more difficult paying for it up front, but such is the life of a pet parent. This is definitely the next best thing. The process of submitting claims and receiving payments is quick and easy, and every time I've called customer service with a question, they were great. We couldn't ask for better.

Insurer: Nationwide

By: Nichole

Useful
August 14, 2019

A must have for every Dog owner

I cannot thank enough to the team of Nationwide (formerly VPI) for all what they do for our pets. They are easy to deal with, make filing claims and payments a breeze and their coverage is fantastic. Really recommend this insurance to all friends and family with pets.

Insurer: Nationwide

By: Sal

Useful
August 14, 2019

Horrible — making a bad situation worse

This company makes hard times worse by carefully digging for ways to reject any part of your claim, sending you on wild chases for additional paperwork, and never doing the legwork on your behalf. Would it kill you to contact the vet on our behalf if you need documents or clarification? I once had a claim rejected because I didn't include the diagnosis on the HAND WRITTEN claim form. 1. You should have called the hospital and 2. Should I have just hand written some crazy diagnoses on all my other rejected claims and then maybe you would have helped me out? The people on the phones are super friendly, but their hands are tied. Your company doesn't offer any kind of protection or piece of mind. Doing business with you is painful.

Insurer: Nationwide

By: alexis

Useful
August 14, 2019

So easy to work with!

Nationwide Insurance makes the decision to do everything we can for our dogs!

Insurer: Nationwide

By: Patricia

Useful

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