Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


August 21, 2019

Very pleased with this service, I know this will help me take care of Henry at all times

Great service. I don’t ever worry about Henry’s health because I know that his back is covered because of you guys. Thank you.

Insurer: Nationwide

By: Fernando

Useful
August 21, 2019

Faster than expected

The claims process is so easy and faster than expected.

Insurer: Pets Best

By: Lisa

Useful
August 21, 2019

Process was simple

The claims process was simple. My claim was paid in a timely manner and exactly as I expected and as outlined in the benefits.

Insurer: Pets Best

By: Tracy

Useful
August 21, 2019

Claims processed accurately

All claims that I have submitted for Muffin have been processed in accordance to my policy guidelines. If I have any questions, they have been answered to my satisfaction.

Insurer: Pets Best

By: Betty

Useful
August 21, 2019

Processed in a timely manner

I ordered a Seresto collar for my dog through Chewy.com. I wasn't sure how to go about claiming the purchase since I did it online but the customer service was great at guiding me through the process! I got a copy of the invoice and uploaded it to the app. My claim was processed in a timely manner and the reimbursement was put right into my bank account!

Insurer: Pets Best

By: Shelley

Useful
August 21, 2019

Able to get the care we needed

I've been with pets best for a year with 3 cats. My cats are wonderfully healthy and I never thought I would ever have to use the insurance.. until my young 5 year old tabby started having health issues. I finally was able to use the insurance and saw how it worked and covered his emergencies. Then one emergency required an expensive surgery. I was confident and trusted pets best and was able to provide life saving surgery for my sweet kitty. I would not have been able to afford his surgery otherwise. I am so very thankful for choosing this insurance.

Insurer: Pets Best

By: Jenna

Useful
August 21, 2019

Claim was easy

This is my 1st claim with Pets Best for a new puppy visit. The claim was very easy to make and they responded expeditedly, and a payment made directly to my checking account just as quickly. I have another exam coming up that will include a blood test, microchip installation, required vaccinations, and a Vet visit for my new pup. I'm hoping that the next claim will be just as easy as the first one,

Insurer: Pets Best

By: Edna

Useful
August 21, 2019

Process was simple

The claims process was simple. My claim was paid in a timely manner and exactly as I expected and as outlined in the benefits.

Insurer: Pets Best

By: Tracy

Useful
August 21, 2019

Able to get the care we needed

I've been with pets best for a year with 3 cats. My cats are wonderfully healthy and I never thought I would ever have to use the insurance.. until my young 5 year old tabby started having health issues. I finally was able to use the insurance and saw how it worked and covered his emergencies. Then one emergency required an expensive surgery. I was confident and trusted pets best and was able to provide life saving surgery for my sweet kitty. I would not have been able to afford his surgery otherwise. I am so very thankful for choosing this insurance.

Insurer: Pets Best

By: Jenna

Useful
August 21, 2019

Claim Payout

The claim payout was quick!

Insurer: Trupanion

By: Caren

Useful

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