Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


August 21, 2019

Peace of mind knowing your family member is insured when the need arises.

Purchased coverage for Kuma when we got him 10 years ago to ensure we gave him the best health care. Never regretted the decision we made. Services exceptional and claim processing painless.

Insurer: Nationwide

By: Pat

Useful
August 21, 2019

Look no further, HEALTHY PAWS pet insurance is the best!!!

I have been the owner of dogs most of my life. Due to health problems of my own, I utilize the services of a "trained service dog". The trainer whom I trained with required us to have pet insurance and after alot of research and yes, reading reviews, I decided Healthy Paws pet insurance was for us. Now, while we paid for insurance for over 2 years and never filed a claim (thankfully, because who wants a sick pup/cat), having this insurance is the best money I pay out every month. Unfortunately, my dog had some sort of stomach issue (colitis?) and weeks later after a freak accident, he was back at the vets office with a torn ACL. The expense for both of these combined has been over $3000.00!! So, having said all of that, I was very hesitant when it came to filing a claim and it's unfortunate that I wasted my time and energy over that because WOW, the process could not have been easier!! I simply took a picture of the vet bill, sent it in to Healthy Paws (via their app) and within 10-15 days, I had my portion of what was covered in my hand. There was no back and forth, they kept me informed every step of the way. Hands down the best decision was going with Healthy Paws!!

Insurer: Healthy Paws

By: C

Useful
August 21, 2019

Claims process is simple and I'm reimbursed very quickly

So far the claims have been easy to submit via the VitusVet app. I have been reimbursed promptly. When I have called, agents have been professional and competent. Thank you.

Insurer: Nationwide

By: Shawn

Useful
August 21, 2019

Fast claims processing

Filing claims is easy and the turnaround time is fast.

Insurer: Nationwide

By: Paula

Useful
August 21, 2019

A must have !!

This is great insurance and claims are paid very fast and fair. My only complaint is every year rates continue to go up. I guess that is how all insurance works. Overall very impressed with the customer service and claims departments.

Insurer: Nationwide

By: Tom

Useful
August 21, 2019

Thankful

I really appreciate having the coverage. Would love if you covered part of the medicines? She will be on same meds until she passes with her condition. Do you cover anything ?

Insurer: Nationwide

By: Pam

Useful
August 21, 2019

Great, easy experience during a time of stress

Having a pet who is injured or sick is extremely stressful. There's a lot of worrying. Knowing that Nationwide Pet Insurance is there to help cover the cost takes a little bit of the stress away and lets me focus on getting my pup back to healthy. Not only that but the process of filing a claim is so simple and easy that I don't have to worry about any hoops to jump through.

Insurer: Nationwide

By: Amie

Useful
August 21, 2019

Fast, efficient and simple

We had to take our 1 year old puppy to the emergency animal hospital because he swallowed something. Our bill was very high, as you can imagine, but Healthy Paws reimbursed us 80% and very quickly! Uploading claims on the app is super simple!!

Insurer: Healthy Paws

By: Carrie

Useful
August 21, 2019

Help with vet costs = better care & better life for my pets

Was happily surprised to get nearly all my vet costs covered for Milton's dental work. He's much happier and with the money saved i'm able to provide him better daily care.

Insurer: Nationwide

By: Karen

Useful
August 21, 2019

Never fun dealing with Insurance, but...

Pet bills are almost never cheap. My dog was limping and I took him in for exam and x-ray. Between the visit, x-rays, consults, tests, meds, etc., I was looking at a eight hundred and something bill. But submitting the records online was fairly painless (wish submitting via phone app was easier, though!). The bill was reviewed and payment issued within a week or so. Payment was made directly into my bank account (my choice.) Mind you, my records were clear and included the Doctor's report/assesment, etc. But there was no arguing or the game of "we need more information before we can pay this claim..." Very happy overall.

Insurer: Nationwide

By: MIchael

Useful

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