Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Quick and easy reimbursement
We had our 1st year check up, the online submission and reimbursement was quick and very easy. Took only a few days to receive our money directly into our bank account.
Insurer: Nationwide
By: Marie
Very Impressed
Being 64 years old, I have had many dogs in my life. Have thought about pet insurance but never pursued it. After researching several companies, and reading many reviews, I found ASPCA seemed to be the best fit for me and my French Bulldog puppy. Unfortunately he got an ear infection at an early age so I have had two claims thus far. True to their word, ASPCA processed both of my claims/payments very quickly (within 2 weeks) . It was also very convenient my payment was automatically deposited into my bank account. Their website is VERY user friendly and you can track your claim through that way or over your mobile phone app. Just recently, I had a phone call from their customer service asking how my pup was doing and my opinion on how I thought my claim(s) were handled. I was so pleasantly surprised, happy and very impressed at this customer service. In this world we live in, it is so hard to find this kind of treatment and it really made me feel like they truly cared how my pup was doing. Thank you ASPCA!
Insurer: ASPCA
By: Susan
Nationwide Processed my claim and delivered cash to my bank account in under one week
Nationwide handled my claim expeditiously and accurately.
Insurer: Nationwide
By: Savannah
Excellent and honest coverage!!!
My recent claim was a bit complex due to the nature of my kitty’s visit and took a little while longer than normal to get specialists notes. However, we have had this policy for over a year and it has been wonderful. Quick payments and easy submission of claims through the VitusVet app. Everything that they promise to cover is covered! Our whole pet wellness plan has been such huge sigh of relief! Love love love Nationwide!
Insurer: Nationwide
By: Rachael
unexpected benefits and ease of claims
When we got insurance we never imagined we would need it so soon. Our dog is only 2 1/2 years old and up until not she has only been to the vet for some scrapes and infections. Out of nowhere he was injured and we were looking at over 3500 in bills. We submitted our claim using out phone and three weeks later they approved our claim just like that. No questions. Our dog is doing better and our relieved that we can use that money we saved on something else as I am on disability and we our on a fixed income.
Insurer: Nationwide
By: david
Easy to use
The online claim process is efficient and easy to use. Communication is just enough. I believe the decision making on approval of claims is fair.
Insurer: Nationwide
By: Margo
We couldn't believe how amazing the coverage was
My husband and I are absolutely thrilled with the coverage we have for Rory. Our savings took a hard hit with Rory's emergency surgery and Nationwide gave us an incredible refund. We are very happy and feel very lucky especially because we do pay for the less expensive insurance a month (emergency only insurance). We are very happy knowing that we have really great coverage.
Insurer: Nationwide
By: Jessica
So happy with your service!
I'm relieved that it is so easy to work with Nationwide filing claims and keeping my new puppy healthy. It is worth every penny. Thank you so much for making my healthcare better.
Insurer: Nationwide
By: Diane
Seamless, quick and easy claims processing
First claim was submitted with Nationwide and the online portal made it very quick and easy. The portal was very user friendly, we got a prompt notification of status changes. Overall very a happy with insurance coverage and ease of system.
Insurer: Nationwide
By: Jenny
Benefits are good, some coverage is insufficent
The most recent benefit covered almost all my costs.
Insurer: Nationwide
By: Paulette