Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
Other Categories
transparent coverage!
No games- transparent coverage. I've never had an issue, and used coverage for routine care and emergncy care. I found it easy to understand the terms and simple to make claims.
Insurer: Nationwide
By: April
They used to be good, seems they are swamped . They wear you down with a arduos claim process.
So I submitted a claim for my cat with hypothyroidism. I filed a claim for a july visit and the matter is still up in the air. I had records sent and have confirmation from H.Paws they received them. The clam was denied and i asked for a appeal based on the records. So far i have logged over 5 hours on the phone with them. With no evidence of action. Initially I was told a little after labor day, check back in a week. Its been over 10 days, When i call back now I hear a appeal can take 30 days. I can see no evidence there is a appeal pending processing. ( anthoer 30 minutes on the phone to get that info) Just living and dealing with businesses, something definitely has happened. Healhypaws has all of the bad warning signs based on my life experience. They keep changing there story, and there aversion therapy makes you think twice before filing a claim. I am totally fine working with the web and email. To date not one of my emails has been answered. ZERO! They use a call center now in the Philippines. You have to give all of your information , then wait in the cue, typically 30-45 minutes to speak to someone in washington state. Then repeat the SAME information all over again, In the past i think this site and other research led me too them. I think its time to move on.
Insurer: Healthy Paws
By: Tom
Outstanding customer service and very competive rates for coverage.
Year two with Nationwide Insurance for our little guy Pablo. I highly recommend Nationwide for anyone considering insurance for their furry family member! The customer service is excellent, the ease of filing a claim is impressive and the response time is prompt with clear details provided on processed claims.
Insurer: Nationwide
By: Suzanne
Happy with experience
So far I've been happy with Nationwide. I had one emergency visit that was mostly covered. The check ups aren't covered as much but they don't tend to be too expensive
Insurer: Nationwide
By: Nicole
Claims are handled promptly and fairly.
Policy coverage is excellent for reasonable premium. Claims are easy to submit, handled promptly and consistently with policy terms. We are very pleased with the coverage and claims service ASPCA Pet Health Insurance has provided.
Insurer: ASPCA
By: Norman
Great pet insurance, worth the money!
Nothing but good things to say! Easy and fast claim process!
Insurer: ASPCA
By: Alison
Helpful and Easy to Use
Once I understood how to send in the receipts, Trupanion made the entire experience easy. It is really one click of a button to submit a claim and checks were sent directly back to me.
Insurer: Trupanion
By: Stephanie
This insurance is worth it!
The submittal process was simple and I got the check quickly. Thank you!
Insurer: Trupanion
By: Susie