Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


September 18, 2019

Excellent!

When my dog was diagnosed with cancer, Figo was there all the way. Claims were processed extremely quickly. Minimal work was done on my end. Hassle free, would definitely recommend.

Insurer: Figo

By: Matthew

Useful
September 18, 2019

Fast reimbursement

Always very fast with claims and a smooth process to credit to my account

Insurer: Nationwide

By: Thomas

Useful
September 18, 2019

Glad for friends who share

On the recommendation of a friend, I changed to ASPCA Pet Insurance from a different carrier. I got better rates with better coverage options! Of course I didn't like paying for something I'd hopefully never need (like car insurance), but not long after getting the policy I actually had to use it. The submission process was simple. And the time from submission to reimbursement was quick. Anytime I've ever called to speak with someone they were courteous and helpful. Definitely glad I took this recommendation!

Insurer: ASPCA

By: Tania

Useful
September 18, 2019

Lifesaver!!!

This insurance has saved me time and time again..... keeping 2 purebred puppies and my adult Great Dane healthy is a must. Through dental cleaning, infected knee joint, tummy bugs, Nationwide has been fast, efficient and easy on my claims.

Insurer: Nationwide

By: Debbi

Useful
September 18, 2019

Excellent Service

I’m am so impressed by the speed of Nationwide’s claim processing. No issues and very accurate. Thank you for great service.

Insurer: Nationwide

By: Theresa

Useful
September 18, 2019

Don't waste your money.. they won't help you with theirs.

I signed up for Pets Best because of the reviews on this site. After two months with a puppy I realized those reviews are fake. You don't have to prove you're a customer to leave them. Bottom line... Pets Best has managed to back out of paying for damn near everything I signed up for. I even upgraded for extra coverage... which basically amounts to over $60/month. They've dodged everything but a couple immunizations and a very cheap eye ointment (I think, but its hard to tell.) Sure its real easy to submit the claim, but its real hard to get paid. If you wait in a chat room to talk to someone, expect about a half hour wait. If you call, you'll get someone who sounds really caring that has zero power to help you. I'm embarrased to say that I now feel like Pets Best treats me like an opposing attorney and quite frankly, that's not what I pay for.

Insurer: Pets Best

By: Maggie

Useful
September 18, 2019

You are the best....

Ben's vet did a great job. You did a great job covering his expenses. Ben is his happy little Pom/Skiperkete self. Happiest and most loved pup in neighborhood. Thanks for your great service. Diane

Insurer: Nationwide

By: Diane

Useful
September 18, 2019

Absolutely AWESOME!!

You guys ROCK!! Always easy to submit a claim, you respond very quickly, and approve/pay the claim directly to my account. Everyone is so helpful and polite on the phone. I just love the wellness plan, and that it paid out on Major’s neutering! Keep up the great work. I tell all my friends about you, and two of them have even insured their pets with you!! 😄

Insurer: Nationwide

By: Cheryl

Useful
September 18, 2019

Best Pet Insurance Company

Awesome company - many claims and never a problem

Insurer: Pets Plus Us

By: Deb

Useful
September 18, 2019

Value and Customer Service are peerless.

My experience with ASPCA pet insurance has been exemplary. I haven't found another company that covers the sheer amount for the cost as the ASPCA, their claims process is quick and painless, and their customer service—on the few occasions I felt the need to call in—has always been courteous, extremely efficient, and compassionate. I am a very satisfied client.

Insurer: ASPCA

By: Meghna

Useful

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