Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The last claim I submitted for my dog was for is care at the end of his life, I just got a follow up email saying that Nationwide hoped he was getting better. I realize this is probably an auto mailer, but my dog died, he’s not going to get better.
Insurer: Nationwide
By: Jennifer
Customer Service Rep (Shae) went out of her way to be helpful
I never leave reviews, but I really was impressed at the customer service with Figo. My 8 month old puppy contracted kennel cough that quickly led to pneumonia and hospitalization. I was so worried about my dog and the accumulating bills. Shae went out of her way to get the info that was needed from my vet and regularly followed up with me. The app is super easy to use. It made such a difference.
Insurer: Figo
By: Jessica
Will always recommend Healthy Paws!!!
Healthy Paws is THE BEST! They make it so easy to file a claim, they are great at communicating where you are in the process and the best part, they so fast in reimbursing! If only human insurance were so efficient! I had to call once for a bill I thought was a mistake (it was just miscommunication) and it was handled right away and the customer service rep was so nice and helpful! I recommend healthy Paws to everyone I know who gets a puppy!
Insurer: Healthy Paws
By: Jenna
Painless process
Painless process of making claims and getting re-imbursed
Insurer: Nationwide
By: Kathleen
Outstanding service, fast and easy process!
The ease of claims and the quick payment are outstanding. We couldn’t expect anything better!
Insurer: Nationwide
By: Anne
Great Overall
We were relieved to have pet insurance for both our cats as they were aging. Overall the cost, service, and refund process is worth it and easy to navigate. My only qualm would be that when receiving refunds for claims, it would be much easier to have a receipt that breaks down the reimbursement so there is more transparency on what is actually being covered.
Insurer: ASPCA
By: Jill
Trupanion made a difficult time so much easier
I never had pet insurance before and I always thought it would be too expensive, but the policy with Trupanion was surprisingly affordable. I only had the policy for a little over four months when my 13-year-old cat became ill. The claims process was so easy - everything was done online and it only took minutes. Trupanion was very reassuring that they would "take it from here" and they did. They were also very kind while my cat was ill, and even more so when she passed away. They emailed their condolences and I even received a lovely card in the mail, which meant so much to me. I never thought I'd say these things about an insurance company, but Trupanion is an amazing company with wonderful, compassionate customer service. I have already recommended them to friends and when my heart is ready for another feline companion, I will be their customer again.
Insurer: Trupanion
By: Kathy
Very effecient and would rate it number one.
I am very thankful for Nationwide Pet Insurance. Chloe would not get the care she needs if it were not for this outstanding insurance. The quick response is a major plus. I wish to thank each of you at Nationwide Pet Insurance for the great job you are doing. I would absolutely recommend this company to anyone who will listen.
Insurer: Nationwide
By: Naomi
Very user friendly
ASPCA Pet Insurance has been very important in the care of our three dogs at various ages and stages of life. Customer service is excellent and the online submission of claims works seamlessly. It is something you hope not to use, but we have made frequent use and have felt like it has been a very good value. Most recently, our 1 1/2 year old had a major hospitalization (which fortunately resolved itself without surgery) and our claim was handled promptly and reasonably.
Insurer: ASPCA
By: Jeff
Awesome coverage!
Callie is going through some tough times right now having been diagnosed with aspergillosis. Things are touch and go and I am so incredibly thankful for the incredible coverage you are providing. I don’t know what I would do without it!
Insurer: Nationwide
By: Awesome