Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,674 total
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Excellent, Helpful Service
My claim helped pay for 4 tooth extractions, Very helpful with my claim.
Insurer: Nationwide
By: Steve
Having a rescue was a challenge, but nationwide did pay some claims
Ellie is doing better. But it was difficult her being a rescue had no medical records. Alot of going back and forth but nationwide did pay some claims.
Insurer: Nationwide
By: Marshs
Once you get through the medical review process...(if requested), .the claims service is outstanding.
If your pet is older, Nationwide may request medial records prior to paying the first claim(s) submitted. In our case, it took 45 days (they notify you it can take up to 60 days) after submitting our records. Initially,we were unhappy with the length of time it took for the medical review. However, they were always very friendly and helpful when I called to check on the progress. After this process was completed, we now receive payment on our claims within 3 business days (if you sign up for electronic claims payment). We are now extremely happy and would recommend this insurance to everyone, especially if you have an older pet that requires more medical attention.
Insurer: Nationwide
By: David
Claim decision takes too long!
Claim decisions take too long.
Insurer: Nationwide
By: James
Greta turnaround
After being totally stressed out with Frankie having surgery etc., I was quite relieved that I Nationwide was able to reimburse me for almost 90%.
Insurer: Nationwide
By: Maxine
Fast service
Processing claims has shown a wonderful improvement in time. Which is greatly appreciated.
Insurer: Nationwide
By: Tanya
So happy I signed up for Nationwide pet insurance!
Nationwide was recommended to me by my sister. It has been wonderful. They are very quick to respond and the claims process is quite simple.
Insurer: Nationwide
By: Karen
This is the best pet insurance I have ever had!
Everything is so easy and great with Nationwide. Sending in claims via email and receiving direct deposit payments are fantastic. I have had zero trouble with the insurance, although I do wish we didn't have to use it with our dog. He has been very challenging, but well taken care of. Thank you Nationwide!
Insurer: Nationwide
By: Rhodora
Nationwide always meets my expectations in a courteous, efficient manner.
Nationwide is always supportive with my claims and fully understands my pet's many clinical sensitivities. i appreciate their patience.
Insurer: Nationwide
By: Jeanne
Excellent
I love Nationwide. Love knowing i have coverage even with the flea and worm medicine each month
Insurer: Nationwide
By: Sundee