Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,674 total


October 01, 2019

Speedy claims handling, genuine care for pet

Healthy paws makes claim handling easy, pays quickly, and actually care about your pet (sent me follow up emails to see how she was doing after surgery). Highly recommend.

Insurer: Healthy Paws

By: Ed

Useful
October 01, 2019

Very good

The claims have been processed fast

Insurer: Nationwide

By: Elizabeth

Useful
October 01, 2019

SMILING

Ollie has a big, beautiful, white smile thanks to his recent dental treatment. He had two extractions, he has totally healed and is back to normal. It was easy to file the claim and I was reimbursed quickly. As this was my first claim I was extremely pleased with the ease and speed of the entire transaction. Thank you Nationwide.

Insurer: Nationwide

By: Sandra

Useful
October 01, 2019

We were pleased with the ease and timeliness of how our claim was handled.

We were satisfied with the simplicity and timely determination of Shaft's claim. We will definitely recommend your pet insurance to others.

Insurer: Nationwide

By: Sandra

Useful
October 01, 2019

Thank God for Pet Insurance!

After saving my dog's life, the best outcome to the whole ordeal, (gallbladder surgery), was pet insurance. 70% reimbursement helped a lot on a $9400 bill. This company is fair and quick in issuing checks, as well as charging a reasonable monthly rate. I'm so glad I chose them to protect my little ones.

Insurer: Healthy Paws

By: Marianne

Useful
October 01, 2019

So happy we got pet insurance for our dog!

It is so reassuring and comforting knowing that we can take our dog to the vet and will get assistance in paying for the vet bill. Nationwide makes it so easy to submit claims and super easy to get payment back! Best move ever.

Insurer: Nationwide

By: Suzanne

Useful
October 01, 2019

Reviewing part of a claim charge denied & paying it after all

I appreciate the re-review of a charge on a claim denied & then paid.

Insurer: Nationwide

By: Gloria

Useful
October 01, 2019

Excellent!

Always friendly, prompt responses and reimbursements from the Healthy Paws Team. We have had the unfortunate luck of needing to make multiple vet visits during the year for both our Frenchies. We are so glad to be insured through Healthy Paws as the process to make claims is so simple.

Insurer: Healthy Paws

By: Sheila

Useful
October 01, 2019

Thank you for the speedy process

Thank you very much for asking the progress of Nunu's dental procedure. He is doing great and recovered fully. Also, thank you very much for the speedy claim process.

Insurer: Nationwide

By: Weilin

Useful
October 01, 2019

Customer service was awesome! Helped explain some confusion with how to file the claim.

There is one area when filing a claim that is confusing. It asks for "Vet diagnosis" - when really it is simply an area to write the nature of the visit - why the pet needed treatment. I wrote the exact terms from the Vet invoice and my claim was initially sent back - "needing a diagnosis". The customer service rep was so helpful - I simply had to write what was going on - my claim was then instantly accepted! YAY!

Insurer: Nationwide

By: Rose

Useful

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