Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Easy claim submission
Easy to put in claim and usually settled in about 34 days
Insurer: Trupanion
By: Bonnie
Speed and Ease
Trupanion' s claims process is SO quick and easy. I never dread submitting a claim and that is a big relief. Even more of a relief is how quickly payment is received it always arrives before the credit card bill!
Insurer: Trupanion
By: Samantha
Amazingly easy and quick to submit a claim!
Amazingly easy and quick to submit a claim!
Insurer: Trupanion
By: Julie
Quick and easy!
The claims process was fine before, but is now super easy and quick. I always recommend Trupanion to friends that have pets, easy to manage claims and quick payment.
Insurer: Trupanion
By: Cynthia
trupanion is worth the money
We have had trupanion insurance since our fur baby was a puppy, she is now 13. We are so thankful that we purchased it. We have had quite a few times that we submitted claims and all have been handled smoothly. It was a good investment and I strongly recommend them.
Insurer: Trupanion Canada
By: Donna
Best decision
Muffin is my 13 1/2 yr old Maltese. He started having shortness of breath and coughing. I took him to the Santa Cruz Vet Hospital. They immediately put him in to an oxygen chamber. Dr. Burtch is the doctor I have used for at least the past four years. She is amazing. I honestly thought that I would be saying goodbye to my little buddy. Burtch put him on a regimen of medication and they winged him off the oxygen and I was able to take him home at the end of two days. I would visit him in the oxygen chamber but he could not stay out more than a minute and he would get so excited to see me which caused shortness of breath. He had congestive heart failure but he is home now and everyday is a gift. I submitted all my receipts and evaluations which were substantial and Pets Best paid minus my deductible and my 20%. If we did not have the insurance we would have no choice but to put him down or be in major debt. The best decision that we made was to have insurance for our beloved pets.
Insurer: Pets Best
By: Carrolyn
Claims were fast
The whole claims process were fast including the refund.
Insurer: Pets Best
By: Chris
Overall satisfied
Overall pretty satisfied. However, did not feel like it was obvious enough prior to processing what the maximum annual payments for what wellness procedures would be.
Insurer: Pets Best
By: Anna
Complete waste of money
What a scam of a company. Doesn't really care about the wellness of your pets. Every. Single. Claim. Denied. They don't cover office visits, they don't cover vaccines, they don't cover de-worming, they don't cover when your pet gets sick. Period. How are you supposed to keep your pet healthy if the insurance company your pay hundreds for a month denies every claim? How can you say you care about pet health if your company doesn't even cover basic wellness? Don't ever get Trupanion insurance. It's a total waste of your money.
Insurer: Trupanion
By: Maria
Clarification
I love working with you guys. You do a great job supporting my animals. I only have two comments. I wish there was an option to add on dental insurance to a current policy without getting a whole new policy. I also do not understand the deductible. I have been paid on several claims for anything and then was denied because I didn’t meet my deductible. Does this have to be met for each claim or combined claims? And does it max out and then you start over? Thank you! Sarah
Insurer: Nationwide
By: Sarah