Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 19, 2019

My claim experience

Wonderful experience with claims

Insurer: Trupanion

By: Joyce

Useful
October 19, 2019

Great service, highly recommend

The claim process is pretty simple and fast. Their customer service is always great.

Insurer: Trupanion

By: Kazuyo

Useful
October 19, 2019

Claims are put through in a very timely manner.

Claims are put through in a very timely manner. Never have I had an issue.

Insurer: Trupanion

By: Diane

Useful
October 19, 2019

Vacation with a furry baby

While on vacation my dog became very ill I had to take her to two different veterinary hospitals due to the complex issues she was having, I really thought that the insurance would help cover her costs they didn't cover anything.

Insurer: Trupanion

By: Sandra

Useful
October 19, 2019

Easy process and quick claim!

The online process to file a claim was very easy! Pets Best kept me informed throughout the process. They did a thorough review of all expenses from Chase's pancreatitis illness and paid all related expenses quickly, just as I would have expected. Thanks for a great experience!

Insurer: Pets Best

By: Linda

Useful
October 19, 2019

Fast response Very easy to use!

I sent in the bill from my vet and was pleasantly surprised to get a check for most of the bill. I am very, very happy with Pets Best!

Insurer: Pets Best

By: Jayne

Useful
October 19, 2019

Excellent

Coverage on my dogs surgery has been excellent. Makes owning pets easier knowing that we can afford larger medical bills.

Insurer: Pets Best

By: Mary

Useful
October 19, 2019

Whoops slower in repay of claims.....

The repay for claims seem to take longer then they did before. YET they let you know if it will take longer to complete everything so that is good to know. Overall I like Pets Best Insurance and have for years! :-)

Insurer: Pets Best

By: Vickie

Useful
October 19, 2019

Pumpkin experience has been purrfect

Signed my dog and cat up for Pumpkin and really appreciate that there is finally a pet insurance company that makes preventive meds and care a priority. Pumpkin reached out to my vet to take care of getting their Rx, and both my pets got their flea and tick meds delivered within a week, complete with a personalized note and toy for each of them. From the signing up online to getting their first box in the mail- and even having their care team proactively reach out to make sure they had the info they needed for a speedy refund - everything about the Pumpkin experience has been purrfect.

Insurer: Pumpkin

By: Julia

Useful
October 18, 2019

Best thing I do for my cat

I am glad that I got this insurance for my kitty girl. She got sick unexpectedly a year ago. It was a distraught period for me. I am very thankful that the insurance covered most of her expense at the hospital and medication cost. More, the procedure to get reimbursed is easy and quick which reduce a lot of our family stress from the financial aspect. The most important is that I am confident to get my cat all the necessary treatments she deserve when she is covered by ASPCA. The customer service at ASPCA is also excellent who always is helpful whenever I have a question.

Insurer: ASPCA

By: Becky

Useful

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