Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 19, 2019

Awesome service real fast easy breezy

Great service easy on the app real quick money pay out. Easy to upload documents

Insurer: Figo

By: Janelle

Useful
October 19, 2019

Wonderful company to work with

My claims were reviewed and payed right away. Great customer service! I would definitely recommend this insurance company to everyone!

Insurer: ASPCA

By: Terri

Useful
October 19, 2019

Smooth reliable process

We have had insurance since we brought our puppy home, and we are so thankful. Within the first year, we’ve had to make several visits to our vets office. The process of submitting our claims goes smoothly. ASPCA receives it right away and let’s us know. Then once they are finished, we receive another email confirming our reimbursement, which is delivered in the mail shortly afterward.

Insurer: ASPCA

By: Giuliana

Useful
October 19, 2019

I am very happy with Nation Wide and feel at ease that Gia is well covered.

My experience with Nationwide Pet I surance has been a positive one. Great coverage, helpful customer service and easy claim filing are all pluses. Getting insurance for my baby girl is one of the best things I did to help protect her.

Insurer: Nationwide

By: Christine

Useful
October 19, 2019

Have had issues with claim reimbursement.

Everything sounded great when I was initially signing up. I was completely honest about my dog’s health. The first claim I submitted was somehow lost Or dropped on Nationwide’s end and I had to advocate for myself to get the payment. I have now been denied payment of a claim with the explanation “pre-existing condition”, which is not true. I am frustrated that I have to take the time and effort to advocate for myself and my dog again. My confidence in Nationwide is shaken now and I may reconsider my options for coverage. I heard good things about Nationwide, but my personal experience has left me feeling otherwise, which is really disappointing. I was quick to recommend Nationwide to others in the beginning based on the the cost, but I would mention Nationwide with caution at this point.

Insurer: Nationwide

By: Shirley

Useful
October 19, 2019

My claim experience

Wonderful experience with claims

Insurer: Trupanion

By: Joyce

Useful
October 19, 2019

Great service, highly recommend

The claim process is pretty simple and fast. Their customer service is always great.

Insurer: Trupanion

By: Kazuyo

Useful
October 19, 2019

Claims are put through in a very timely manner.

Claims are put through in a very timely manner. Never have I had an issue.

Insurer: Trupanion

By: Diane

Useful
October 19, 2019

Vacation with a furry baby

While on vacation my dog became very ill I had to take her to two different veterinary hospitals due to the complex issues she was having, I really thought that the insurance would help cover her costs they didn't cover anything.

Insurer: Trupanion

By: Sandra

Useful
October 19, 2019

Easy process and quick claim!

The online process to file a claim was very easy! Pets Best kept me informed throughout the process. They did a thorough review of all expenses from Chase's pancreatitis illness and paid all related expenses quickly, just as I would have expected. Thanks for a great experience!

Insurer: Pets Best

By: Linda

Useful

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