Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 31, 2019

So far, so good

Claim process is pretty simple. Not exactly sure I know what is covered and what is not but any return on vet expenses is a win!

Insurer: Nationwide

By: Brian

Useful
October 31, 2019

Excellent service

The customer service has been great in helping me and very fair in processing the claims

Insurer: Nationwide

By: RICHARD

Useful
October 31, 2019

Easy to use

I've had other insurance carriers and Nationwide by far has been the best and easiest to use and get reimbursed. I hoped to have it as a just in case but so far my Maggie has had some issues we had to deal with.

Insurer: Nationwide

By: Suzanne

Useful
October 31, 2019

Excellent service and response time

Easy to submit claims, communication is excellent in updating about claim, payout time is a quick turn around with direct deposit being wonderful

Insurer: Nationwide

By: Karen

Useful
October 31, 2019

Super easy and no gimicks!

My dog ate a baby burp cloth and it caused an obstruction. The bill was close to $5K and submitting the claim was easy and simple. The payout happened quickly too with no gimmicks. Another thing I loved was they reached out later via email to see how she was doing. I could tell they cared and I wasn't just a "number."

Insurer: Healthy Paws

By: Erron

Useful
October 31, 2019

thank you so much

Lady is finally parasite free and Nationwide has been excellent in paying our claims.

Insurer: Nationwide

By: ROBIN

Useful
October 31, 2019

Peace of mind

It was real easy to process a claim and receive money with direct deposit

Insurer: Nationwide

By: Mary

Useful
October 31, 2019

Cancer finding.

Embrace seemed guenuinly sympathetic about the news. It was nice that the first conversation was not about whether or not the claim would be considered valid. We recieved a sympathy card that was incredibly nice and very personal with handwritten messages. The claim was fairly easy since there was limited paperwork, probly as good or better than any insurance claim. I rated it only an 8 because having to make a claim while losing a dear friend was aweful, and it took 2 months to get word of the completion of the claim. I have paid thousands of dollars in vet bills before getting insurance , and it was nice that during Tanks end of life I did not have to worry about the costs.

Insurer: Embrace

By: Nick

Useful
October 31, 2019

Quick and easy process :)

I want to thank HP for making our claims process so quick and painless. We definitely appreciate the turn-around time and that's why I always recommend this insurance to my friends who have pets. I've processed about 6 claims with Healthy Paws and it never took more than 1.5-2 weeks to have my claims processed. Once it's processed, I have the option to direct deposit my refund which is amazing because I don't have to worry about losing a check in the mail, not that it has ever happened. But I recently switched to direct deposit and it's so much better in my opinion. My 5-year-old Chloe who is a mixed lab/terrier/pit has gone through 2 major surgeries and 1 minor injury from an accident and I am so happy I had this pet insurance that had my back when times were tough. The best part is that they've followed up with me after every surgery to make sure we were okay and that Chloe was in good recovery! Please get on this insurance ASAP. Plus, every time I refer someone, they donate to help homeless pets!!

Insurer: Healthy Paws

By: Cynthia

Useful
October 31, 2019

Thank Goodness for Nationwide Pet Insurance

When we got our sweet Rebel in June we knew she had to be insured. The shelter and our vet were pushing a different company, which seemed great because insurance would kick in immediately. Nationwide was a perk offered through my work, with a small discount, the drawback was it wouldn't kick in for one month. But in comparing the two and researching others we went with Nationwide. Not just for the small discount and auto payments out of my check but because they cover more with a smaller deductible than their competitors. Unfortunately our baby girl Rebel got very sick recently, she had to go through a series of expensive tests and medications before we found out what was wrong with her. Luckily Nationwide covered 90% of our costs (after deductible). I couldn't be more thrilled!! You can't imagine how relieved I am that Nationwide was by our side.

Insurer: Nationwide

By: Charles

Useful

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