Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


October 31, 2019

Best choice I've made

I cannot say enough good things about this company - I purchased pet insurance for my pup when she was 10 weeks old being the over cautious pet parent, hoping it would never be needed and it never did until 4 years later. My pup tore her CCL, which I never knew was a thing - not only is it a very expensive procedure, there are Xray's, pain meds etc that go along with it. It was so easy to snap a picture of each receipt on your phone and then submit a claim, within 2 minutes. From there, i can't believe how quickly the claims are paid out, ESPECIALLY the one for the massive surgery - I filed on Friday and the money was direct deposited back into my account the next Tuesday. It was almost too easy. This company has also been personally emailing me checking out how my dog is doing and check her status!!!!...Now a days real customer service is hard to find and these people have it figured out.

Insurer: Healthy Paws

By: Yvonne

Useful
October 31, 2019

Awesome

Easy to submit once I got the hang of it

Insurer: Nationwide

By: Monserrat

Useful
October 31, 2019

Peace of Mind My Sweet Dog Will Get The Care She Deserves

My sweet dog's mouth was hurting and she needed to have two teeth extracted. Without her insurance, the procedure would have been cost prohibitive. Thankfully her insurance paid 90% of the cost and she is now doing great, is a very happy dog, and is eating well.

Insurer: Nationwide

By:

Useful
October 31, 2019

Excellent

Nationwide's super easy claim submission process allows my vet to submit claims directly and my reimbursement arrives quickly every time! This has allowed us to properly care for our aging family member and get him all the treatments he needs.

Insurer: Nationwide

By: David

Useful
October 31, 2019

Sadie is a happier dog because of this insurance

When I adopted Sadie, she had incredible anxiety issues from the places she'd been before the shelter rescued her. Because the coverage under the wellness plan, I was able to include many visits with our vet and medication to get her to a happier place. The services would've been outside of my budget without this coverage. I never had any issues with my claims and they were all paid in a timely manner. Sadie is a very happy dog and we are grateful for your help in getting her there!

Insurer: Nationwide

By: Ellen

Useful
October 31, 2019

Beyond typical service. Verified responsive to needs.

Through misrepresentations in veterinary notes, our dog was incorrectly assigned some pre-existing conditions which results in denied claims, which was disappointing and gave us fears of poor customer service and poor value. Nationwide was fantastic in being open minded to the correction of the erroneous notes which gave the false pre-existing conditions and denials. I am so happy to say that nationwide came through and fixed the pre-existing condition status, and settled all claims as they should have. they also made it very easy to submit claims, and request reviews to fix the problem. I'm pleased to say that they seem to be very above board, straightforward, and ethical. I am completely satisfied that they do the right thing.

Insurer: Nationwide

By: Val

Useful
October 31, 2019

Easy to submit claims, and claims are paid quickly.

I checked many companies for pet insurance, asked my vet, and asked other pet owners who had pet insurance. All recommended Nationwide, so I chose them, and am very happy I did. Their coverage is far superior to other companies, it's easy to submit claims, and the claim reimbursements are made quickly.

Insurer: Nationwide

By: Cassie

Useful
October 31, 2019

Very happy with the service

Very happy with our coverage.

Insurer: Nationwide

By: Christy

Useful
October 31, 2019

Great service with easy to use systems and filing process.

Very easy system and convenient claim filing process. If any issues or clarifications arise, Nationwide is quick to clarify. Terrific experience.

Insurer: Nationwide

By: Daniel

Useful
October 31, 2019

Nationwide is very easy to work with and comprehensive.

We have 4 dogs insured and we couldn’t be happier with the coverage. We have the healthy pet version which covers some preventative as well. I highly recommend Nationwide Pet Insurance.

Insurer: Nationwide

By: Michelle

Useful

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