Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
Other Categories
Very satisfied with claim process
My vet submitted the claim forms. As far as I could tell, claims were processed within a couple days of submission and paid in a few more days. The payment system is easy to set up. The only thing that would be easier is if I didn’t have to pay up front and the vet was reimbursed directly.
Insurer: Nationwide
By: Jennifer
Recent experience
my claim was denied, because the services and/or prescription meds were not covered. I have since given my vet a print out of the meds that are covered for my dog Buster. They were happy to keep the info in his file and will refer to this list the next times he needs meds. The information you provide and the willingness of Buster's doctor to work within the parameters of the coverage makes it easier and less stressful for me to give my dog the care he needs
Insurer: Pets Best
By: Lisa
Easy to do business with
Very easy to do business with and smooth claim process. Monthly premiums are a bit expensive.
Insurer: Nationwide
By: Dawn
Fast turn around on claims
Nationwide is very good at reimbursing our claims, and the turn around time is fantastic. I rest easier knowing we have help for our boy when we need it.
Insurer: Nationwide
By: Debbie
Happy with Nationwide
We have had Nationwide for our dog for several years after being with a couple other pet insurance companies. It is awesome the policy covers routine visits, vaccines, flea and Heartworm medications on top of hospital and emergency visits. The customer service is outstanding and they are quick to reimburse. I just recently rescued another dog and got her signed up the day after I got her. I would definitely recommend Nationwide.
Insurer: Nationwide
By: Morgan
Checking in
Nationwide has always gone above and beyond to support our dogs. We appreciate all they do. However our lab is currently going through Heartworm treatment which is not covered because he was positive before the plan started. The email I received today stated, "glad we could help with covering the cost of the most recent visit. " Nationwide didn't cover the cost of this visit!
Insurer: Nationwide
By: Shana
Automatic Payment - WOW!
My claim was paid instantly right at the veterinarian's office! My portion was all I owed! That still amazes me. Thank you for going one more extra mile (on top of the thousands already) to make sure we are well taken care of!
Insurer: Trupanion Canada
By: Darlene
I love Nationwide, you guys rock!
I wasn't sure what pet insurance to go with and the company i work for offered it. I joined Nationwide as my pet insurance, through my employer, and have absolutely no regrets. The customer service is amazing and the claim process has been smooth. Thank you!
Insurer: Nationwide
By: Lucy
Great
This is my first insured dog. The process for claims is easy, reasonably timely, and helpful for budgeting vet bills.
Insurer: Nationwide
By: Alison
Putting confidence in being treated right
I was skeptical after my first serious claim but submitted it and a week later I was reimbursed, and felt like the customer (and dog) mattered. I was so satisfied I convinced others in my office to sign up, thank you for taking the burden off my wallet and taking care of my pooch
Insurer: Nationwide
By: daniel