Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


November 17, 2019

Our first claim

Our cat is a Maine coon cat, Orion. We brought her to the vet for fecal testing, update of current shorts, blood work and a general wellness visit. With our chosen plan our bill was $180- I listed each item as described by my veterinarian receipt, and in no time at all we received our refund for having insurance. My check was for $140. and change. I can't tell you how pleased we are. This insurance plan through Pets Best is worth every cent for my wallet. And especially the well-being of my furry friend.

Insurer: Pets Best

By: Jeffrey

Useful
November 17, 2019

Great communication

I was notified at each stage of my claim processing, and when there was a delay due to a high volume of claims, I was notified and received my reimbursement check timely. The process was easy and I am very satisfied. Having a puppy is expensive (especially a Great Dane puppy who is mischievous), but knowing I have help with that is great!

Insurer: Pets Best

By: Brittany

Useful
November 16, 2019

Peace of mind with easy claims process

My wife and I were on the fence about pet insurance when we got our first puppy, Penelope. Without doubt, the decision to get ASPCA was the right one. Not only does the insurance provide us with the peace of mind to not hesitate to seek a veterinarian’s help during time of sickness or normal wellness visits due to financial constraints, but the claims process is exceedingly easy. The payments are prompt and accurate. Our pup has been relatively healthy but things do come up and having the insurance has absolutely been worth it. We are hoping the new member of our family remains as healthy as possible for many years to come!

Insurer: ASPCA

By: Edward

Useful
November 16, 2019

Great service, prompt payment

They were very attentive, called to see how my cat was doing, and the online claim form was easy to submit

Insurer: ASPCA

By: Suzanne

Useful
November 16, 2019

A lifesaver for me and my multiple pets

Pets are a joy but taking care of them can get costly. One of my cats has cancer and the ASPCA insurance has been a lifesaver given the costs. The hospital treating my cat submits the claim for me and I get a good chunk of the money I've laid out back. I have five cats and one dog. (I know crazy, but I'm a sucker) Initially, I only insured my oldest cats but then one of my young ones ate something he shouldn't have. It cost me several thousand dollars. If I had had my ASPCA insurance, I would have gotten a lot of that back. I learned my lesson and now all my pets are covered. If you love them, it's a relief to know you don't have to make hard decisions based on money. I'd highly recommend the ASPCA insurance.

Insurer: ASPCA

By: Pat

Useful
November 16, 2019

Best decision I've ever made

I decided to get insurance for Kaya after a scary incident that cost thousands of dollars. We met our deductible within the first month (for an unrelated illness), and have felt safe ever since. The ease of submitting a claim is unlike any other insurance I've had.

Insurer: Figo

By: Sara

Useful
Verified November 16, 2019

Excellent Customer Service

My Boston, Sansa had difficulty breathing due to brachycephalic syndrome and surgery was an option for her. I immediately contacted Trupanion who suggested that we submit a preapproval claim, which we did prior to scheduling the surgery. Once we were given the approval, surgery was scheduled and we knew what are financial responsibilities were. Surgery went well and I filed the final claim which was approved within 24 hours. Everyone that I spoke with at Trupanion were professional and caring. They showed concern for Sansa and I truly appreciated all of their efforts during this stressful time. The surgery was successful and my little girl can breathe and sleep well. I recommend Trupanion to anyone looking for a wonderful insurance feature plan that has caring customer service.

Insurer: Trupanion

By: Rhonda

Useful
November 16, 2019

Healthy Paws is a shining star in our time of need.

We have a one-year old Doberman Pinscher who started having a bloody nose every day since 9/27/19. Some episodes were worse than others. After seeing multiple vets/specialists and incurring a large debt due to various blood panels and medical procedures, Healthy Paws helped to relieve the pressure of worrying about the costs so we could concentrate on taking care of our pet. The claims were handled quickly and the customer service was phenomenal. They contacted us to see how our pet was doing. They really cared. Thank you Healthy Paws for being there when we needed help.

Insurer: Healthy Paws

By: Vicki

Useful
November 16, 2019

Nationwide is an Extension of ourselves

After losing our 9 yr old Pointer in June, we got our Pointer puppy in August. Once getting home at 10 weeks, we had some some initial big challenges being exposed to Kennel Cough, and some other small challenges. Nationwide's team has given us great reason to be believers in their care and coverage. We appreciate all the guidance you provide, and the follow up. Thank you! We know our Puppy (and ourselves too) are in the best possible program of Insurance coverage! Thank you!

Insurer: Nationwide

By: Glenn

Useful
November 16, 2019

Grateful for the awesome coverage and service

Thank God for our insurance coverage with Nationwide for our 14-year-old furbaby who needed an operation for her torn ACL. We have been able to take care of her and rest easy, financially, because Nationwide was there. Too many times an owner who doesn't have the right insurance or can't afford it, is forced to euthanize their four-legged family members. I am grateful that we have been able to maintain our insurance payments because we would not have been to afford this surgery, not to mention the many times that we have been covered for yearly health maintenance for both of our "girls."

Insurer: Nationwide

By: Arlene

Useful

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