Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great pet insurance
Having Nationwide pet insurance on my dog has saved me money and given me a peace of mind on his wellness and unexpected vet care. Filing a claim is easy. Downside: online website is not user friendly and did not like the policy number changed upon renewal.
Insurer: Nationwide
By: Linda
Cost
I am happy with the claim process and reimbursement is timely, but feel the cost of the premiums is costly for the average consumer
Insurer: Nationwide
By: Deb
Nationwide is always available to help with your claim needs
Working with Nationwide has been so easy. I was skeptical about getting pet insurance for my dog, because I have friends who kept telling me it was a scam. But if you read all the fine print and understand their pre-existing condition clause, then there are no surprises. My very first claim for my dog’s IVDD was approved within a month. Throughout the process, I was able to check the status of my claim online, and there was always a customer service representative willing to answer my questions and give me updates on what information they needed from me. I also received regular updates in the mail so I was never out of the loop. I know Nationwide is on my dog’s side. :)
Insurer: Nationwide
By: Zayda
Nation wide has been fast with claims when my puppy needed emergency care.
I have been so happy with being able to send you my puppies bills along with the form you provide. You do all the work with figuring out deductibles, etc. Thanks
Insurer: Nationwide
By: Barbie
Very Satisfied
Submitted claim for Layla's for heartworm and flea/tick control. Processed without issue and received check within the 5-7 business day window I was told. Very satisfied!
Insurer: Pets Best
By: Timothy
Have not been disappointed
We are coming on the year since our pup was diagnosed with doggy version of Addison's disease. While this already not a common disease for pups, it's especially rare in chihuahua mixed breeds (dachshund is her suspected side breed). Now, she's on medications for the rest of her life. Pets Best was my insurance choice based on the vet techs recommendation, and I have not been disappointed with any of the services thru the years since we first rescued her. And now my Vet tells us he has a story to share with other doctors at conventions and meet-ups about the rare "unicorn" pup patient of his! :)
Insurer: Pets Best
By: Debra
Dog had blood work for annual heart worm check
Claim was completely quickly and everything was explained well. Everything was covered per the expectations I had going into the visit. So far, good company to deal with.
Insurer: Pets Best
By: Paul
First Time Filing a Claim
Overall this was a great experience. There was a delay in processing my claims due to an unusual amount of claims being submitted. Not a huge deal since I knew mine was going towards my deductible but for people who are waiting to be reimbursed with a sick pet, that timing would not have been acceptable.
Insurer: Pets Best
By: T
Pretty slow
Sent a claim in mid September; just got notice mid-November of decision. I understood it would go to Deductible, but 2 months is entirely too long for processing a rather obvious claim. Prior insurance was more expensive but claim turnaround much faster.
Insurer: Pets Best
By: Patricia
Fast, Easy, and reliable.
I’ve had a great experience using Healthy Paws. My dog had a large bladder stone that needed to be removed and submitting the claim to Healthy Paws was easy. They refunded me quickly and even followed up via email asking how she was doing which meant a lot to me. I definitely recommend this company to others.
Insurer: Healthy Paws
By: Brenda