Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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The peace of mind having insurance on my pet is great. Having insurance that actually helps and pays claims is fabulous
It has been a great experience with VPI / NationWide. We have had the insurance since Ginger was a puppy and only in the past few years have had to make a claim. Nationwide has been awesome to deal with and is very helpful.
Insurer: Nationwide
By: Mike
Mobile App is great!
Submitting claims via the mobile app is quick an easy and I am very happy with how quickly claims are settled and paid! GREAT SERVICE!!
Insurer: Nationwide
By: Michael
You can count on Healthy Paws!
I trust and can count on Healthy Paws if ever my dog has an illness or injury. Before choosing Healthy Paws, I researched at least 7 different national pet insurance companies, and Healthy Paws immediately stood out as the BEST! Low annual deductibles, great coverage -- even covers holistic treatments if given by a licensed vet, no annual or lifetime caps, GREAT customer service, very reasonable premiums, and much more. I joined Healthy Paws when my dog was 10 weeks old, and 6+ years later, I am even happier with my decision. I recently had an unexpected emergency with my dog, which required a diagnostic surgery to determine her illness. Because I have Healthy Paws on my side, I could focus entirely on my pet, without allowing costs to interfere with her care and needs. I am a great advocate for pet insurance, and having Healthy Paws to offset costs gives me peace of mind, knowing that great care is possible without incurring overwhelming debt. Thank you Healthy Paws!
Insurer: Healthy Paws
By: SB
Great Plans, Great Pricing, Amazingly Easy Claims
I do not leave reviews as often as I should, but Nationwide Pet Insurance is definitely worthy of a review. Their pricing is best, their plans cover the most, the deductible is competitive, and their service is top-notch. I have the My Pet Protection with Wellness plan, which has been honestly perfect for my needs, definitely worth recommending for purebred dog owners. Additionally, I am not a fan of using apps for processing anything financial or forms, but the VitusVet app for submitting claims is beyond user friendly, I submit claims right from my phone in about 2 mins or less. I have claims reimbursements sent as a direct deposit and usually have my reimbursements within a week or two, sometimes within days.. I have zero complaints!
Insurer: Nationwide
By: Michael
best insurance ever
great service. snap a pic of the receipt and just wait for the check. prompt and reliable every time
Insurer: Healthy Paws
By: robert
Took weeks, paid incorrectly, no answer to follow up to correct
I submitted a claim that took weeks to review. The final outcome was that the claim was approved, but the charges were calculated incorrectly and I am owed additional money. I sent multiple emails will no answer or correction to my payment. I pay on time every month and expect to at least have decent turn around time on claim review and accurate claim payouts. I’m still appalled that no one from the service team has reached out about the incorrect payment despite multiple business days since my multiple follow up emails.
Insurer: Trupanion
By: Emily
Quick easy reimbursment through my Vet
I like that my vet can file the claim directly for me and the reimbursement was fair and quick
Insurer: Nationwide
By: Brian
Effortless and easy
My dog has had some gi issues over the past couple of years and healthy paws has been amazing. Its as easy and effortless as taking a picture of your invoice and uploading it on to the app. Claims are processed pretty fast and I've been pretty happy with them so far.
Insurer: Healthy Paws
By: Kathy
Great
Nationwide has been a blessing for me lately. My girl has had several issues in the past several months. After seeing 4 different vets and two surgeries, she is feeling better and on the road to recovery. If Nationwide was not fast with process of claims I am not sure if My dog would have made it. Their quick processing of claims help me pay for the next visit to her doctor and saved me very much money. Thank you Nationwide
Insurer: Nationwide
By: Norma
Nationwide Is a Great Choice
We've had Nationwide for three years. Claims are paid quickly and deposited directly to our checking account. Policies are easy to read and understand, and customer service has always been helpful. The only reason we rated 9 overall was that they changed their plan pricing this past year making their wellness plan no longer cost effective. Their major medical plan was still a good compromise for us cost-wise though. Would (and have) recommended Nationwide to others looking for pet insurance.
Insurer: Nationwide
By: Stephanie