Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Stellar Pet Insurance!
I don’t know what we would do without this insurance. It gives us such a peace of mind knowing we have coverage.
Insurer: Nationwide
By: deanna
exceptional
Question one claim: claim was sent in after caring for Miko. Miko is a combat rated, mobility service dog from wounds during the Vietnam war. I often go back to Vietnam and this past trip she went to Petsmart for 3 1/2 week stay. Upon returning, she had lost close to 4 lbs. She seemed weak and I was told she stayed indoors, small area, and never saw the sun for that whole stay. Upon returning home the, the next day she was not eating and vomiting. Rushed to the vet, they gave her fluids to help her and did a full x ray and physical to make sure she did not have something internally. She was put on anti biotics and it took several visits to bring her back to somewhat of a normal condition. They, at the boarder, stated they never took her outside to exercise. Siberians need daily exercise. I will never return her there again. I am not sure what else they were feeding her, but to loose close to 4 pounds?, plus no outdoor exercise? Then, weeks later i entered the VA hospital here in Boise for blood testing related to cancer from Agent orange. Miko went to another boarder for the day. Upon picking her up that evening, the owner came out and said Miko was being attacked by aggressive males and she was separated. Exactly 5 days later, Miko showed blood on the side of her neck, took her immediately to Broadway vet, they found puss and blood from a neck bite. She again went on antibiotics. She is recovering now after 4 weeks. There is a big problem here in Boise , Idaho with these type of boarding facilities. It is not a problem with Miko. These are not pre-existing conditions that these claims are being sent in for. The Broadway vet is addressing this claim by stating in writing the problem for $575.22 claim and will be sending in. I hope it is resolved. If it cannot be resolved, I will drop my insurance and find another one to work with and again fully insure Miko. Miko is a victim of poor boarding management here.
Insurer: Nationwide
By: steven
Great Service
I have been using Nationwide for over 4 years to insure my two fur babies. Early on my only complaint was the time it took to process claims (up to 4 weeks); however, the last several claims I have submitted have been processed in a very timely manner and I'm receiving my reimbursement within a week, no more than two. Good job Nationwide!
Insurer: Nationwide
By: Janie
Great Customer Service
Filing a claim was easy. Received payment super fast! My dogs are very important I am grateful to have good insurance!
Insurer: Nationwide
By: Lisa
Easiest, Most-Comprehensive Insurer!!!
After having terrible experiences with two of the other top names in the pet insurance industry, I LOVE LOVE LOVE Nationwide! The ease of use, ability for my veterinarian to file my claims or use the handy mobile App is great. The claims process from beginning to end is easy, clearly explained, and quick. All customer service experiences have been stellar!
Insurer: Nationwide
By: Colleen
Absolutely wonderful!
I absolutely love Healthy Paws! My dog Scout was diagnosed with Epilepsy when she was about 2 years old, she's had to take two medications every month ever since. That along with normal scrapes she gets into means her vet bills can get really high. I am so glad I took a friends advise and picked a health insurance policy for Scout when she was a puppy because it has helped tremendously. They are quick to process claims and are detailed in what they coved. The re-imbursement hits my bank account in a few days, it really provides ease of mind.
Insurer: Healthy Paws
By: Maria
They cover what they say
Care for Elsa has been exceptional after I met my deductible Trupanion was my previous insured and they told me nationwide was horrible it is not been horrible for me
Insurer: Nationwide
By: Kathy
Easy Peasy
I use my wonderful vet office to help submit claims and have had no issue. Very simple and easy!!
Insurer: Nationwide
By: Lauren
Beneficent
I have always been skeptical with pet insurance due to coverage. I know I eventually had to get it for Nike as he is getting older. I am glad I did because just recently we’ve been having to take Nike to the vet because of skin issues. He also just had a procedure done. As all pet owners know, veterinary expenses are not cheap but as a pet owner, you want the best treatment for your dog. I know for me, I wanted to get Nike the best care. With the expenses piling up, I am relieved that Nationwide covered 90% of the cost after my $250 deductible. Knowing they have been on my side through this process has been a great relief, for me and my pockets. I am very happy with the coverage and handling the claims through the app. Easy as one-two-three and receive the response in just less than a week. This insurance have been very beneficial for me and Nike. I have never been happier to have an insurance company who wants what’s best for your pets.
Insurer: Nationwide
By: Marc
Captain Ahab's last stand
as expected there was no activity on my 2 year account until the end, Captain got suddenly sick in October and even though we tried to fix him, he declined quickly and had to be euthanized in November. Submitting my claims was easy, I haven't had any customer service issues to even comment on. I have not yet been paid, but the process takes a few weeks, it isn't December as of this review.
Insurer: Nationwide
By: Scot