Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


November 21, 2019

diesel

claiming is very easy and the reimbursement part is faster

Insurer: Pets Best

By: Mike

Useful
November 21, 2019

First claim

I was very happy with how easy it was to submit my claim with Pets Best. I just took a picture of the vet bill and uploaded it to the app and submitted it. Less than a week later there was a direct deposit to my checking account. Very easy.

Insurer: Pets Best

By: Eileen

Useful
November 21, 2019

Very grateful

She has had two spinal surgeries and a third spinal injuries. She is no longer able to have any more spinal surgeries so we have been most aggressive with her therapy post op. She was completely paralyzed from her chest, (Just behind her front legs), through the tip of her gorgeous tail. Thanks to Pets Best we have been undergoing therapy from the earliest time possible. She now is not only able to run and walk but she chases a ball.(Which we must throw cautiously and gently.) The joy and love she bring us is indescribable. Our vet calls her recovery a "miracle". We are so VERY GRATEFUL to Pets Best!!! Thank You. You have our continued support and loyalty no matter how many dogs we may get in the future. Miriam Hetsler and Chris Kelley

Insurer: Pets Best

By: Miriam

Useful
November 21, 2019

Long processing times

The only thing that caused it to not be a "5" was just how long it took to reach any kind of decision and process. It seemed to take an unreasonable amount of time, and although an email was sent apologizing for the delay, it still took a good amount of time after that email for it to finalize. This was a basic accident claim.

Insurer: Pets Best

By: Kaeleigh

Useful
November 21, 2019

Long claim turnaround

Overall, the experience went well and I was granted the amount that I had put in for. I thought that the length of time it took to process the claim was a bit long. I thought I had read a review about this insurance company that said the wait time was two days and it took a full week for the claim to be processed.

Insurer: Pets Best

By: Amy

Useful
November 21, 2019

Pleased

I had a cat (actually part of my family) that had cancer. Never thought of anything but to do what ever was needed to help him live as long as he could comfortably. I've had good response to my claims and have been pleased with dealing with Pets Best.

Insurer: Pets Best

By: Charlotte

Useful
November 21, 2019

Very simple

The process to file a claim was very simple! I used the app on my phone and within a week I was reimbursed. Thank you Pets Best!!

Insurer: Pets Best

By: Robert

Useful
November 21, 2019

Pet Insurance really helps

Maxie my 17 yr old mini Poodle has renal failure for a yr. now. Having pet insurance has allowed me to pay for his treatments. Otherwise I am sure I would have lost him a yr. ago.

Insurer: Pets Best

By: Rebecca

Useful
November 21, 2019

No progress

I've put in a claim for 2 Of my pets and still have not received a finalized decision

Insurer: Pets Best

By: Jane

Useful
November 20, 2019

Nationwide is the best pet insurance!

Submitting claims is so easy and with direct deposit your reimbursement is quick! The coverage is great and well worth the money. Thanks Nationwide!

Insurer: Nationwide

By: Jamie

Useful

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