Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


November 24, 2019

Claims

I've submitted several claims which never get processed. Representatives are always friendly but the plan itself it unsatisfactory in my opinion.

Insurer: Trupanion Canada

By: Gelsy

Useful
November 24, 2019

Patience paid off.

I submitted twenty-two pages of bills and with doctor's explanations and mailed them. In a week's time, I started getting the emails. Then, the checks arrived and it looked like there were no more checks. I was disappointed since it didn't include everything. Then, two days later, the last two checks were for the correct amount. It made me happy. You, also, had someone call me to check on the account but that was before the last two checks were sent. It was hard sending them and keeping the list of everything. I miss my cat, Alex, so much...

Insurer: Trupanion Canada

By: Sharon

Useful
November 24, 2019

Excellent Claims Process - Super Easy!

Easy process - simple uploads - all great!

Insurer: Trupanion Canada

By: Philip

Useful
November 24, 2019

100% Satisfied

Easy to submit. Quick turnaround.

Insurer: Trupanion Canada

By: Tracy

Useful
November 24, 2019

I have always had a good experience with Trupanion.

I have always had a good experience with Trupanion. Claims agents are very helpful and claims are processed fairly and quickly.

Insurer: Trupanion Canada

By: Linda

Useful
November 24, 2019

Excellent service.

Quick turn around on claims. People extremely pleasant to work with.

Insurer: Trupanion Canada

By: Kathleen

Useful
November 24, 2019

Highly recommend having pet insurance!

This was our first ever pet insurance claim and it went very smoothly. It was easy to understand the process and submit our claim. Thank you for making a difficult experience as seamless as possible.

Insurer: Trupanion Canada

By: Heather

Useful
November 24, 2019

Smooth and Fast Claims, Always

Trupanion always a smooth and hassle-free experience. Just the best! Only pet insurance I'd recommend. (And faster than our human medical??)

Insurer: Trupanion Canada

By: Maria

Useful
November 24, 2019

very quick return.

very quick return.

Insurer: Trupanion Canada

By: Kate

Useful
November 24, 2019

Increased processing time

Took several weeks for claim to be paid. I have been a policy holder for years and the time for processing claims has significantly increased

Insurer: Pets Best

By: Michael

Useful

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