Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Very reliable
Nationwide pet insurance is offered through my employer. This is my first year having it and it's paid for itself! Super easy to submit claims and the reimbursement process is great! I have the Accidental and wellness plan and it’s well worth it!
Insurer: Nationwide
By: Alexandria
Unlike most mediical insurance for human beings, Nationwide Pet Insurance is easy, personable, and quick.
Whenever a call Nationwide Pet Insurance with a question, the service I get is amazing. The tone of costumer service representative is friendly, professional, and kind. Making a claim is easy. I make my claims "old school" via mail. I also heard that you can now make claims via your phone or computer. Honestly, in less than a month I received an explanation of reimbursement and received a check. Nationwide is realistic in determining a claim and almost 100% of the time my claims were approved. I wish insurance for human beings was as easy and friendly. It would be nice to have an insurance card and have the veterinarian submit on your behalf - having the insurance holder submit is a bit of a pain, but not bad at all because the service is so fast. I was a customer when Nationwide took over VIP (seven years) and I would highly recommend this pet insurance.
Insurer: Nationwide
By: Michael
Healthy Paws is great
Healthy Paws is wonderful. Truly - I recommend them to EVERYONE with pets. We get reimbursed quickly (we use the direct deposit option), and they also email to check up on our handicapped frenchie whenever he has issues like is in the ER. They obviously really care about animals. I HIGHLY recommend them.
Insurer: Healthy Paws
By: Elizabeth
A better deal than crappy Trupanion
Trupanion was my first pet insurance policy. The deductible was applied to EVERY claim. When I cancelled my policy, the rep tried to apply pressure tactics including, “If you sign up with Nationwide and cancel, they won’t accept you if you reapply.” (The Nationwide reps are polite and well informed.) Nationwide provides better coverage (routine exams, etc) and confirms my claims are being processed via email; when completed I receive emails and texts. My dog is undergoing surgery at VCA West Los Angeles Hospital. Trupanion is the only insurance displayed. (They accept Nationwide.) When I told the staff and surgeon I dislike Trupanion, they said pet owners appreciate the “quick” processing. I’d rather have more $.
Insurer: Nationwide
By: Susan
Prompt claim review and settlement! Thank you!
I appreciate that the claim review process and payment has really been efficient lately. My poor pup has been through a few things these past couple years and knowing I have Nationwide behind me has helped ease just a bit of the stress of all that. Thank you!
Insurer: Nationwide
By: Sharon
Awesome service !!
The customer service reps at Nationwide are incredible helpful . Claims are so easy to file and reimbursement is timely . I am so happy I went with Nationwide !!
Insurer: Nationwide
By: Amy
Worth having
While the insurance policy is quite pricey it is worth it and it has paid off. I figure if I add up my monthly premiums e.g. ~$100 for the year = ~$1200 and get paid on claims throughout the year at minimum $1201, it was worth it. Every year, but 1 in 13 years, that has been the case for me. The ease of submission of claims is great and being able to check the status of the claims plus EOB online, is super easy and convenient as well.
Insurer: Nationwide
By: Maggie
Thankful
When I first adopted my rescue at 6 months old, I hesitated getting dog insurance. For one, I was on a budget, and really couldn't waste money. I reviewed the plans, talked to people I know that had pet insurance, and decided I would at least get the major medical coverage. Well, let's just say that I am thankful that I made that decision. Nationwide has been extremely nice to deal with, answering any questions that I may have, and also they process claims on a timely basis. Highly recommended.
Insurer: Nationwide
By: Theresa
Caring, helpful and easy
My dog was diagnosed with bone cancer back in May. We've been so busy taking care of him & trying to keep him pain free that I totally forgot to submit claims for his care. 6 months later, I called to see if there was any time limit in submitting claims and the representative was so incredibly caring and kind. She was compassionate about our situation and let us know that Nationwide doesn't have any time constraints, which was a huge relief. What moved me so much was the phone representative. She was so kind and understanding & made me feel at ease. I submitted the claims and within a week & a 1/2 those claims were paid. Thank you Nationwide for giving me one less thing to stress about.
Insurer: Nationwide
By: Kathi
Excellent customer service and quick and easy claim processing
Very easy process for submitting claims. Claims are processed quickly and accurately. Payments go directing into your bank account.
Insurer: Nationwide
By: Dave