Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Gave up and Had to cancel
After enrolling both of my dogs in Trupanion when my Berner was just a puppy, I battled this company for 4 years before finally deciding I had to cut ties. When both dogs got a serious parasite infection and were in the ER..... it took MONTHS to get reimbursed after burying me in questions about my dogs' vet files that had nothing to do with this claim. They were in the weeds asking me about things I never claimed in the files, and I told them I chose not to....leave it as I would tell my dogs. Then every simple claim became a battle...… their deductible is supposed to be "per INCIDENT" but they treat it as "Per diagnosis:"....so when my Berner was scratching at his right ear and shaking his head 2 different times - that should have been 1 deductible and 1 incident. BUT they hit me with the deductible twice, and found every reason they could think of to not cover it. The number of exclusions, and items not covered were hard to even keep up with and were never explained......it became exhausting trying to ask and get explanations. The final straw was a dental claim - only my 4th claim on my dog - and they promptly doubled my rate. I now pay less for both dogs, then I was paying for just one with Trupanion. I will never look back!
Insurer: Trupanion Canada
By: Rachel
Nationwide is #1.
I am so impressed with the ease and the speed of claims. Thank you so very much for being there for my Bali!!!!!!
Insurer: Nationwide
By: Anna
Always a great experience.
Always a great experience. Love the coverage my pup has, and the phone calls are always pleasant! Thank you!
Insurer: Trupanion Canada
By: Allison
Feline Diabetes diagnoses
As usual, the process was seamless and easy, which is one less thing to worry about when you are stressed out over you fur baby's health. Thank you.
Insurer: Trupanion Canada
By: Juliet
Because it's a good company and provides exceptional insurance.
Because it's a good company and provides exceptional insurance. I have had only one claim so far but absolutely no problem having my claim paid . Glad I have the policy. Thanks Trupanion
Insurer: Trupanion Canada
By: Heather
Furry family insurance
Fast review and payout on claims. Every pet owner should have health insurance. You never know when your pet will get sick
Insurer: Trupanion Canada
By: Rick
Fast, Easy and Efficient Claims Service!
Fast, Easy and Efficient Claims Service. Quick turn-around time. Informative emails during process.
Insurer: Trupanion Canada
By: Robert
So grateful
Our dog Meeko has been so sick since the moment we got him. We are now devastated my the news of his neurological disease. Trupanion has always accepted our claims without question and made many stressful moments in emergency so much easier with the express billing service. Thank you so much for being there when it mattered.
Insurer: Trupanion Canada
By: Maxine
Over all good experience except how is anal gland expression not covered.
Over all good experience except how is anal gland expression not covered..it is not cosmetic, it is necessary
Insurer: Trupanion Canada
By: Patricia
Best pet insurance on the market
Seamless and efficient claims process and payment.
Insurer: Trupanion Canada
By: Tara