Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 03, 2019

Great pet insurance

Very happy with healthy paws. They process claims quick and efficiently and make it super easy to submit. Read your policies and u won't have any issue on what's covered and such. Very satisfied with them

Insurer: Healthy Paws

By: Gina

Useful
Verified December 03, 2019

I’m so thankful I have Trupanion!

I rescued a dog a year ago and in that time she has had Pneumonia, ehrlichia, and has needed knee surgery. Trupanion has covered each claim I have had and the process was seem less. They work directly with my vet and the approval process happens in minutes. It has been such a stress reliever knowing that I can provide my dog the best care possible and not have to worry about the financial strain. Everyone I know that adopts a dog I pretty much make them get Trupanion because they have helped me out so much already. Thank you!!

Insurer: Trupanion

By: Bridget

Useful
December 03, 2019

Pets Best is a ripoff

I purchased Pets Best pet insurance because I was a Progressive auto insurance customer and got a discount for bundling. I purchased the policy within a month of adopting my dog from Animal Control Services to financially protect myself in the event the dog was ill. My dog scratched quite a bit so I went through the checklist of fleas, allergies, and anxiety to see what could be causing my dog to scratch so much. Took the dog to the vet and they said it was allergies and to give the dog OTC antihistamine. That didn’t work so the next vet visit had us buy Apoquel that cost almost $3/tablet. I submit the vet visit claims to Pets Best and they take 2 months to review the paperwork just to decline to cover the expenses because of “pre-existing conditions”. The whole point of purchasing the policy was to protect me from whatever pre-existing conditions the dog had before I adopted her. Pets Best ending up being $435 down the drain for a worthless policy.

Insurer: Pets Best

By: Phillip

Useful
December 03, 2019

Great service!

We have been very happy with Nationwide pet insurance. This enables us to take Tango to the Vet when needed and keeps him in great health and happy. We are very satisfied with the coverage and the quality of customer service.

Insurer: Nationwide

By: Joel

Useful
December 03, 2019

Nationwide makes everything easy- whether it's getting in contact with someone or making a claim!

Nationwide makes everything easy- whether it's getting in contact with someone or making a claim! The system is intuitive and easy to use, and everyone at Nationwide is helpful.

Insurer: Nationwide

By: Moni

Useful
December 03, 2019

Great customer service.

Very quick turn-around timeframe for reviewing the claim.

Insurer: Nationwide

By: Lin

Useful
December 03, 2019

Great turnaround time and coverage.

I work at a animal hospital and can say that Figo is the best insurance company out there. Submitting claims is a breeze with the AI assistant. Reimbursement time is short. What is covered and what is not is very clear and if there is a question the answer comes quickly. I have my senior dog and my two kittens insured and plan to keep it that way!

Insurer: Figo

By: Madison

Useful
December 03, 2019

Follow up on Claim was amazing!!!

Sadie was under the weather and we took her to see her doctor. The front desk filed the claim that day and we received an email that night and the claim was processed within 48 hours!! It's so nice to know that we don't have to worry about taking Sadie when she's out of sorts and sick and not have to worry about what the cost is. Thank you for being so quick and efficient!

Insurer: Nationwide

By: Charlene

Useful
December 03, 2019

Great customer service!

Customer service is top notch with very caring reps. Provide quick answers and also turns claims around very quickly. I highly recommend to all my pet owner friends!

Insurer: Nationwide

By: Liesa

Useful
December 03, 2019

Great pet insurance company!

Nationwide Pet Insurance has been a great addition to our pet's health care so far. It is easy to get ahold of the company when you need it and the ease of submitting a claim makes all the difference!

Insurer: Nationwide

By: Maria

Useful

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