Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


December 31, 2019

Mixed review

While I am pleased and thankful for the ease of the claims process, not having follow up exams for documented/recognized medical problems continues to be discouraging.

Insurer: Trupanion

By: Lisa

Useful
December 31, 2019

Highly recommend!

Very easy to file claims and very friendly and helpful customer service!

Insurer: Trupanion

By: Carla

Useful
December 31, 2019

Best company to insure your pets with

We have been blessed with a wonderful Jack Russell 11 1/2 yrs ago, the unfortunate part is she has been a sick for most of her life, if it wasn't for insurance with Trupanion, we would have been facing financial problems. Thank you for caring for our pets as much as we do

Insurer: Trupanion Canada

By: Steve

Useful
December 31, 2019

Trupanion has been amazing to deal with Always helpful Quick to pay either the vet or refund us Highly recommend

Trupanion has been amazing to deal with Always helpful Quick to pay either the vet or refund us Highly recommend

Insurer: Trupanion Canada

By: Alison

Useful
December 31, 2019

Trupanion is the best for your pet.

My pet dog has number of health issues in the past 9 years. His vet bills are really high. Thank you to Trupanion, they are always on top every time I sent in my claims and within 3-4 days, I get my 90% reimbursement directly deposited into my bank account. Trupanion definitely relieved part of my stress and worries financially. Did a lot of research on pet insurance when I first got my dog as a puppy. So happy and lucky I decided on going with Trupanion. Don't delay your decision getting your pet insurance with Trupanion. They are 100% reliable and hassle free when you make your claims. Let me tell you, vet bills can be extremely expensive. My daughter recently got a puppy, she too got her pet insurance from Trupanion.

Insurer: Trupanion Canada

By: Susanna

Useful
December 31, 2019

I like the policy it is fair and covers a lot of things.

I like the policy, it is fair and covers a lot of things. It might cost more but it is peace of mind. I cross referenced for months before deciding on Trupanion, doing extensive research. They don't exclude preexisting conditions, they pay immediately. I chose to go with a higher deductible and lower monthly payments because the likelihood of something happening means I save money in the long run. They don't exclude breed specific genetic conditions/illnesses. Getting coverage for things like annual check ups, preventative medications just means it is in the higher monthly charge so not worthwhile to me. Hopefully I will never have to worry and my dogs will pass when they have lived a whole life and hopefully without any issues. I lost my boy to sudden nasal cancer or Aspergillosis- the vet wasn't sure. From the rapid onset and decline he lingered with us for a week after his symptoms began. Saving him wasn't an option. In both cases of cancer with my dogs, by the time it became evident it was far too late. With that in mind, should something be detected early enough with a good prognosis, no suffering, I would want to know that I would be able to treat any of my dogs. As careful as one can be things sometimes just occur. I put my dogs first, their loyalty, purity and utter embodiment of love and joy motivates me to do everything I can to try to ensure that they will have the best care.

Insurer: Trupanion Canada

By: Janet

Useful
December 30, 2019

Amazing insurance

I’m so glad I got healthy paws, it really came in handy when my 14 week old puppy landed in the icu with possible leptospirosis. They were great and covered exactly what they said they would. I will stick with healthy paws until the end!

Insurer: Healthy Paws

By: Jasleen

Useful
December 30, 2019

Because filing a claim is becoming more difficult and I don't think it's worth it now.

Because filing a claim is becoming more difficult and I don't think it's worth it now. I have paid monthly and now I have yet to see a penny back.

Insurer: Trupanion

By: Soury

Useful
December 30, 2019

Extremely responsive to handling claims and always able to help with any questions regard my pets needs.

Extremely responsive to handling claims and always able to help with any questions regard my pets needs.

Insurer: Trupanion

By: Linda

Useful
December 30, 2019

Awesome company

I highly recommend your services. Your customer service is awesome and there to answer any questions. Molly has had surgery for cancer a few times over the years and just recently had a bad tooth removed. You process and send claims out quickly. This has helped us out tremendously being able to not worry if something arises and could possibly having a large vet bill. Thank you for all that you do!!

Insurer: Trupanion

By: Carla

Useful

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