Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


January 13, 2020

in addition to researching if Trupanion was in receipt of the medical records by fax and confirming it was not he provided me with the correct URL a new claim form and easy to follow step by step instructions.

in addition to researching if Trupanion was in receipt of the medical records by fax and confirming it was not, he provided me with the correct URL, a new claim form and easy to follow step by step instructions.

Insurer: Trupanion

By: Greg

Useful
January 13, 2020

Quick responses

Being able to submit claim online is great. I had my reimbursement in less than 2 weeks of submitting claim.

Insurer: Trupanion

By: Lisa

Useful
January 13, 2020

Great!

All very positive, turnaround on processing claims is excellent. Would never again have a pet without Trupanion...they go together!

Insurer: Trupanion

By: Joyce

Useful
January 13, 2020

Trupanion saved my dog

My dog got very sick while I was out of the country. Trupanion pre-approved the claim so that treatment and surgery could be started right away. Without this, my dog would probably have died.

Insurer: Trupanion Canada

By: Allison

Useful
January 13, 2020

Good coverage

Good coverage

Insurer: Trupanion

By: Elysa

Useful
January 13, 2020

prompt and efficient

claims are always easy with Trupanion. I am still annoyed with you for not allowing my amazing swim therapist, who pioneered the method 20 years ago, to be used by other patients because she is missing some silly certificate. Connie Frank was recommended by my dog's ortho surgeon -- he's considered the best in the country. So why won't you cover her work anymore?

Insurer: Trupanion

By: Susan

Useful
January 13, 2020

Quick response to every claim!

Although I learned that my issue was not covered, the experience was great...very quick turnaround and explanation.

Insurer: Trupanion

By: Lynn

Useful
January 13, 2020

Pros and Cons

Submitting a claim is very easy! On the other hand, we didn't get reimbursed a lot due to our $200 deduction and a couple small cost here and there, which was disappointing. Paid $260 and received $15.

Insurer: Trupanion

By: Christina

Useful
January 13, 2020

Based on my experience with Trupanion's handling of my claims--fair prompt and very courteously

Based on my experience with Trupanion's handling of my claims--fair, prompt, and very courteously

Insurer: Trupanion

By: Mary

Useful
January 13, 2020

Super easy

New website design makes for much faster claim filings. No issues at all.

Insurer: Trupanion

By: Erik

Useful

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