Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


January 14, 2020

This was easy and fast.

The claim process was so speedy and very easy to follow.

Insurer: Embrace

By: Hannah

Useful
January 14, 2020

More Than Just An Insurance Company

Recently my husband and I went through every pet parents worst nightmare, a cancer diagnosis that came out of nowhere. We were faced with the choice to put our 6 year old dog down (the love of our life!) or go through Chemotherapy treatments over the next 6 months to extend her life and keep her comfortable with hopes of her going into remission. Without Healthy Paws, we wouldn't have had a choice because we simply couldn't afford the weekly treatments without their help. What Healthy Paws does for their clients goes far beyond a payment plan. We are so grateful to them for giving us the ability to treat Rosie's cancer, and more importantly giving us more time with her. They are quick to respond to claims, usually within 5 days the money is back in my account. Not only that, they actually sent me a message asking how my dog was doing after they noticed her cancer diagnosis on the claims I had submitted, this company really goes above and beyond and I am so thankful I chose them over many of the other companies.

Insurer: Healthy Paws

By: Alex

Useful
January 14, 2020

I LOVE ALL OF THESE HEALTHY PAW PEOPLE SO MUCH!!!

This insurance is so insanely amazing. We have three dogs, all of which who have used Healthy Paws Insurance with both chronic issues and emergencies. I have NEVER had an issue with ANYTHING. My reimbursements come back directly into my bank account. I have called with questions, and have always felt as though I was more than appreciated, and couldn't have asked to speak with nicer/more informed people. I recently used Direct Pay in an emergency with one of our Border Collies. Healthy Paws paid the entire bill upfront for Luna's surgery after my husband and I had spent all the money we had for bills for the month on pre-surgical imaging and testing the day before. I don't know what we would do without this insurance. I feel I can totally be confident in the fact my dogs will always be covered in an emergency, even if I do not have the money right then at that moment. It is also affordable to me, because of Healthy Paws, to be able to get that test the vet always offers 'just to be sure', when something is wrong. I don't need to think about how I may need to pay for the electric that month versus get that ultrasound for one of our dogs... To say Healthy Paws is perfect wouldn't even be enough!!! THANK YOU HEALTHY PAWS!!!!! LOVE BRANDI, PUMPKIN, LUNA, AND MO!

Insurer: Healthy Paws

By: Brandi

Useful
Verified January 14, 2020

a life saver!

We have had many, many major health issues with our dog, ever since he was a puppy, and Trupanion has been truly a life saver. They are wonderful to work with, and never try to fight out little details or get out of paying. We owe them so much, and always recommend to anyone with a pet! So thankful we signed up for a free trial when he was a puppy, not thinking he would ever need it!

Insurer: Trupanion

By: Amy

Useful
January 14, 2020

This company sets the gold standard for pet insurance

For starters, if you have a pet and love them, you absolutely have to get pet insurance. Your pet might be the picture of health right now, and is hard as it might be to think about right now, there will be a time when that's no longer the case. No one beat father time and sometimes injury and sickness hit when they're young. Vet bills, especially Emergency vet bills can be outrageously expensive. I'm talking refinancing your mortgage expensive. You shouldn't have to make the choice between getting your beloved pet the care they need or mortgaging your financial future. The good news is that you don't have to. Healthy Paws was recommended to me by a Vet that i trusted when my best buddy, Petey (border collie mix), was 10 years old and signing up with them is quite literally one of the most important decisions I've ever made. Without Healthy Paws my boy wouldn't be with me. Healthy Paws has been INCREDIBLE! They have covered every single expense as they said they would and they process the claims quickly. Their customer service is fantastic and there is nothing bad that I can say about them. I'm sure there are other great pet insurance companies out there, but I chose Healthy Paws and I can honestly say that you should too.

Insurer: Healthy Paws

By: Scott

Useful
January 14, 2020

Awesome Experience!

I filed the claim on Saturday and were shocked that the funds were in my account on Wednesday ... that was awesome! Thank you, Trupanion!

Insurer: Trupanion

By: Sally

Useful
January 14, 2020

Great Insurance

Trupanion quickly processes my claim and gives me an answer within 48 hours.

Insurer: Trupanion

By: Anne

Useful
January 14, 2020

Great job Trupanion!

Claim was processed, approved and paid very quickly. Although this has not always been the case, most of the time it is and much appreciated.

Insurer: Trupanion

By: Lynn

Useful
January 14, 2020

caring handling of claims.

As usual Trupanion was very helpful with my claim. I was having trouble logging in so I phoned and the gentleman that assisted me was extremely empathetic since I explained this was the final claim because our pet had been very sick and we had to say goodbye to him. The guys name is Owen and we spoke on Jan 3. He guided me thru the process and I made the final claim. Our family is very grateful to Trupanion for the insurance you provide and the efficient way the claims are handled. Thank you.

Insurer: Trupanion Canada

By: Hans

Useful
January 14, 2020

my claim was promptly assessed and payment according to qualifications paid out immediately

my claim was promptly assessed and payment according to qualifications paid out immediately

Insurer: Trupanion Canada

By: Barry

Useful

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