Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Lifesaving coverage
I have had nothing but good experiences with Figo and would recommend it to any pet owner. The monthly premium is affordable and coverage has been incredible and there have been no surprises or rejected claims at all in the 2 years my dog has been covered.
Insurer: Figo
By: Madelyn
Easy process during emotional time
I cannot stress how easy it was to submit a claim. After my dog passed I was dreading the insurance claim process as my emotions were still raw. I was able to submit everything via their website. Healthy paws contacted the vet and retrieved all the records. Within two weeks I had a notice that my claim had been approved. After the check was sent I received a nice email from Healthy Paws expressing their condolences and letting me know my policy was cancelled. I didn’t have to do anything other than submit the initial paperwork. The process was very easy and very professional.
Insurer: Healthy Paws
By: Shannon
Healthy Paws has saved my dog more than once!
Due to Healthy Paws quick and east submittal process, I've was able to get my dog the surgery he needed to fit a broken leg after a freak accident. I never fear going to the vet when he is sick knowing that I have held covering his care. The customer service is amazing and the reimbursement checks are mailed quickly. I recommend Healthy paws to all pet parents!
Insurer: Healthy Paws
By: Sarah
SO happy I have Pet's Best!
I'm so incredibly happy I made the choice to insure my 2 guys with Pet's Best. The price for insuring them is very reasonable and, of course, everything is just fine with them, until it's not... I have only emergency care insurance, so when something is wrong it's very, very wrong. This was my first going through a true emergency (UT blockage for a 3 year old cat) and it was incredibly stressful and expensive. $2800 before they would even admit him. But he's my guy and he was in pain so there was nothing to think about - he was going to be treated! Post-incident, submitting the claim was very easy and looking at my bank account, I see that I've been reimbursed by Pet's Best. Half of the cost has come back to me. What a huge relief. In every way... Thank you Pet's Best. I'm so happy I made the choice to use you guys!
Insurer: Pets Best
By: Mische
Great customer service and fair pricing
I'm very impressed with Figo's customer service team and the overall interface experience in filing and submitting claims. We were searching for health insurance for our 9 year old dog, Tony, when we came across Figo. We liked the pricing structure and how the explanation of benefits was simple, so we went with it. The app an texting approach to contact customer service is fantastic, as you can get questions answered fairly quickly. We recently submitted a claim for Tony, and the whole process took less than 1 week! (including money in my bank). I highly recommend Figo to anyone considering affordable pet health insurance and great customer service.
Insurer: Figo
By: Sree
Wonderful service
My Husky ruptured a salivary mucocele seal and after several vet visits and attempts at getting it to heal, he ended up requiring surgery. Figo insurance allowed us to provide the absolute top care to our pup. The claims process is simple and payments were made on every claim (almost a dozen claims) within 48 hours. It is stressful enough having a sick or injured pet, trying to decide if you can afford to care for your pet properly shouldn't be a factor when making medical decisions for your furry family members. Having the peace of mind throughout this process, knowing I could provide my boy with the specialist care he needed is something I am very thankful to Figo for. I highly recommend them to any pet owner.
Insurer: Figo
By: Amanda
Happy dog mom
Excellent customer service, competitive rates, and great coverage make ASPCA insurance the right one for my big baby. I have had this insurance for over 2 years and it has more than paid for itself. My dog has had to have 3 surgeries and had some bladder issues. Insurance covered them all. And customer service has contacted me several times just to ask how my baby was doing. I am very pleased.
Insurer: ASPCA
By: Angie
Fast, easy, trouble free
My dog inhaled a piece of a vegetation branch which pierced a lung and caused a complicated and extremely expensive to treat medical condition. All diagnostic, surgeries and treatments has been promptly covered by Figo insurance after all paperwork and receipts scans submission online - they contacted veterinary facilities and issued electronic wire checks.
Insurer: Figo
By: Alexei
Great and very compassionate about your pet.
Very professional to deal with, they processed my claim quickly and would recommend Figo for all of your pet needs.
Insurer: Figo
By: John
You were always there
We took out Trupanion Insurance when Morrison was a tiny puppy. Through the years, he has faced many unexpected and scary health issues, accidents, and surgeries. Now that he is elderly, he suffers from the pain of arthritis, .When you first fall in love with your pet, you never imagine that among all the wonderful, exciting, and fun moments, there will be times when bad things happen and things go wrong. He had a dew claw pulled out at the dog park when a lady invited him to jump up but when he got down the buckle of her overalls caught the dew claw, he once had his inner, third eyelid torn almost off and his cornea badly scratched when he played with a dog wearing a spike collar, had a malignant tumour removed from his lower eyelid, stepped on a rare type of wild grass that cut deep into his paw, had the ligament in his knee snap and the cartilage crack, resulting in having a steel plate put in his knee. He had to rushed once to emergency in the middle of night in a dehydrated state due to mysterious vomiting. You've always been there for him and for us. We would find it hard to have paid for all of this without you. You are our heroes and have cushioned these frightening moments by helping us pay what it took to keep him comfortable, alive, and free of pain. We can't thank you deeply enough for your compassion.
Insurer: Trupanion
By: Brenda