Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Well worth the money!
Although we have had dogs at various times in our lives, we hadn't had one for several years when I decided to get Oliver. We had never had pet insurance on any of our dogs before so we didn't get it on Oliver at first. However, Oliver had a few health issues in the first year of his life and we decided perhaps we should get insurance. He has since had one surgery and is prone to stones in his urinary tract. ASPCA has paid as promised and that is important. The only issue I had with them early on was when a claim was denied that I thought should have been paid. When I called the company to ask why, they explained their rationale but also told me that I could file an appeal which I did. I got additional information from my vet and after they reviewed the new information the claim was approved. I felt they were fair and open to reviewing their original decision. I also learned that I needed to be sure I submitted as much detail as I could. I am very pleased with the company, their service and the friendliness of their customer service. It is definitely well worth the money.
Insurer: ASPCA
By: Barbara
EXCELLENT COMPANY
It SEEMS this pet insurance is expensive, but I don't agree. My doggie (Charlie) is covered for anything he needs. I feel the cost is totally worth it!! I have had ZERO issue with this company (Embrace Pet Insurance). Customer service is very helpful and friendly! The claims process, whether it is for wellness or illness, is super fast and easy to submit claims! The claims are paid quickly and I have the full insurance. I am so happy to have Embrace Pet Insurance! I have submitted claims 3 times (2 for wellness and 1 for illness) and it was taken care of in a very timely manner. I have ZERO complaints and I feel very secure and happy knowing a member of my family is well taken care of in the even of....well...anything when it comes to my doggies health and wellness. I am a licensed insurance agent for people insurance so I am a real person. I highly recommend this insurance for anyone who has a fur child! Thank You Embrace!!
Insurer: Embrace
By: Berth
Find any excuse to deny claim but happy to take your money
These people denied a claim. My dog was in the yard playing with the other dog. I don't know if he scratched her eye or a branch that was in the yard scratched her eye but I can pin point the accident to a date and period of time within 3 hours. they're denying the claim for pre-existing conditions. Absolutely absurd
Insurer: Embrace
By: Rhonda
Peace of mind during an emergency
Healthy Paws provided excellent coverage and customer service during a recent emergency with my dog. I had the peace of mind knowing my expenses would be reimbursed exactly as stated in my policy. I was able to approve fairly expensive but vitally necessary tests and treatment. I provided Healthy Paws the invoices and medical records and my reimbursement was direct deposited into my checking account within the week. They even followed up to check on my dog’s progress which has been remarkable.
Insurer: Healthy Paws
By: Laurie
Good Experience
This was our first (and unfortunately, last claim) for our dog. The process was smooth, the people we interacted with were very accommodating, and sympathetic to our situation. Thank you.
Insurer: Trupanion
By: Lorri
Tier 1 claims
Our vet office submitted the claims and the were quickly processed and we got the checks in a timely manner.
Insurer: Trupanion
By: Bill
Trupanion has been extremely easy to deal with.
Trupanion has been extremely easy to deal with. Personnel always helpful and knowledgeable. Very good coverage.
Insurer: Trupanion
By: Darleen
Trupanion is a Lifesaver!
Trupanion has literally been a lifesaver for Baxter. Claims are always handled promptly. I am so thankful that I have Trupanion covering both of my boys.
Insurer: Trupanion
By: Jane
Great service
Very quick response and payout. I didn't realize however, that the deductible was PER claim. Oh!
Insurer: Trupanion Canada
By: Laurie
Service and information is good.
Service and information is good. I guess I am always shocked about how little my insurance covers of any bill I send in.
Insurer: Trupanion Canada
By: Carol