Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


February 24, 2020

Great Company Gives You Peace of Mind

I got Healthypaws after my poor cat racked up a $7000 emergency vet bill. Going through the experience was difficult enough, but to get walloped with such a big bill at the end of it was really a gut punch. I swore I wouldn’t put myself through that again, so I started comparing insurance companies. I landed with Healthypaws, and I have been REALLY pleased with them. Now when there is any health concern (and there seems to be plenty), I don’t have to worry as much about his bill on top of worrying about his health. When you are stressed about your furbaby’s medical situation, it’s some solace to have options that might otherwise be out of reach financially. Healthypaws has never given me a problem with my claims, and their app and website make submitting claims quite easy. I do wish there was a dental option, but those seem rare in the pet insurance world, and quite costly. Overall, they are a great company, and I highly recommend them.

Insurer: Healthy Paws

By: Tyra

Useful
February 24, 2020

Frustration w/claims reviewer not being able to READ a receipt broken down by pet NAME!

I have a claim #2020013106524 that was denied because of Code #Z156: "We were unable to process your claim because the pet listed on the invoice/receipt of this claim does not match the insured pet's name as listed on the policy. In accordance with the "Your Duties" section of your policy, please provide an invoice that includes the name of the insured pet. Attach this document and fax everything to 800-704-7002 or mail to P.O. Box 2344, Brea, CA 92822." When I submitted the claim, I highlighted my insured pet's name as my veterinarian's office people are unable to break a receipt down by individual pets. I take the four of them at a time so they are all one one receipt. This claim was denied for the TOTAL and I only claimed what pertained to Stanley (C-1431875) @ $90.25 non-routine lab checking his liver function that was found abnormal on his annual exam (I did NOT claim THAT), plus the office visit @ $42.75. I resent for a review and have not gotten a response. You asked for my feedback, so there you have it. I know, I know... the claim's people are busy, but that only discounts how busy I am by telling me that and I have to make another attempt to justify my claim... if they would simply READ the receipt and not look at the bottom line and deny it that would be a step in the right direction.

Insurer: Nationwide

By: Julia

Useful
February 24, 2020

Otis is better :)

I was shocked at how fast I was reimbursed for my dog's hospital stay. Great job!! thank you!

Insurer: Nationwide

By: HUGH

Useful
February 24, 2020

Excellant

NationWide Insurance for Pets are Excellent, fast on claims and very nice and understanding and very helpful when you call them for any questions. I am sure glad I have my Bella dog insured with them!! Thanks so much always for all your help and being there for my loved dog.

Insurer: Nationwide

By: Doris

Useful
February 24, 2020

Great customer service

Easy to file claims and fast and easy claim processing. Great job making this faster and more streamline.

Insurer: Nationwide

By: James

Useful
February 24, 2020

Terrific and Timely Experience!

Lately our dog has been having some issues and as a result, a few visits more than normal to the vet and having to change you food for awhile. Nationwide has been terrific in handling our claims timely! The pre-filled forms make it even easier and coupled with the online access, its very simple. We appreciate the concern and care as well as coverage of the claims!

Insurer: Nationwide

By: Alexander

Useful
February 24, 2020

Fast and easy, love it!

This is the best Pet insurance I’ve ever tried. They have covered all my bills with very easy and fast process.

Insurer: Nationwide

By: Oxana

Useful
February 24, 2020

Easy peasy

It is so easy to file a claim. I give my vet a claim cover sheet and they take care of the rest. I love how simple it is.

Insurer: Nationwide

By: Sandy

Useful
February 24, 2020

Amazing

Honestly since getting my first fur baby, Nationwide has been nothing short of amazing. and the wellness rider option that i have on my policy is amazing as well. nothing compares. I have talked to so many people who either dont have pet insurance or dont have Nationwide pet insurance and they are missing out. I have recommended nationwide to every single person that i have seen that has a pet. That is about 10 people. The time frame it takes to recieve and process a claim is so fast. My Oakley has better insurance than i do. !

Insurer: Nationwide

By: Jillian

Useful
February 24, 2020

Simple and quick claim process

The turnaround time with the claim was very quick. The website is very easy to maneuver around.

Insurer: Nationwide

By: Carla

Useful

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