Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
64,709 total
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Fast process, just as advertised
The process was fast and easy, the payment came quickly. The app is great.
Insurer: Nationwide
By: Michael
Sucks
Poor. I'm told to provide information on the prepaid wellness plan thru my vet and then I get a denial cuzz I prepaid it prior to effect date of insurance. Claim ppl don't get how the real world works and sales staff have little integrity. Not my job to keep your ppl educated on how this works. Then you discount and don't reimbure me for what I paid for my dogs wellness meds and physical. You waste my time!! Not happy!!
Insurer: Nationwide
By: Sue
Everyone there is extremely helpful and makes the claim process so easy during such a stressful time!
Everyone there is extremely helpful and makes the claim process so easy during such a stressful time!
Insurer: Trupanion
By:
Trupanion,Best Care,if you can Afford it
I have to admit, my experience these 6 or 7 yrs. with Trupanion has been positive. Once you understand how Pet Insurance works, as while as about pre-existing injuries etc. I haven't had many claims; but the ones I have had Trupanion has made it more comfortable to get your pet the attention she deserve. I would recommend Trupanion to anyone who can afford it ; but I would be lying if I didn't admit the dramatic rise in cost from year to year is alarming. Sometimes $25 in one year increase. Which is the only reason for the 8 score. I'm told it's breed Specific, in any case, I want the best care I can get for my dog. Trupanion has given me that. Thanks
Insurer: Trupanion
By:
My first claim on Trupanion
I thought the claim was processed quickly enough, and I'm pleased with the settlement.
Insurer: Trupanion
By:
Easy and Fast Claim Process
The claim process could not be easier to use! And it is fast!
Insurer: Trupanion
By:
Why didn't I get pet insurance sooner?
The website is very easy to navigate for claims/invoice submission. Trupanion pays fairly and in a timely fashion. I'm very happy with my first experience in obtaining pet insurance!
Insurer: Trupanion
By:
They are the best
Trupanion has always been there for us and our dog, even when he needed cancer surgery, and paid for everything needed for him. Thank You, Trupanion.
Insurer: Trupanion
By: Randy
Excellent Customer Experience
Great coverage, extremely easy to use; quick response time
Insurer: Nationwide
By: Denise
Fast reimbursement and great customer service!
My 10 month old shepherd mix started limping and after 6 weeks of rest she was worse. Orthopedic vet confirmed my fear. Bilateral hip dysplasia. But it gets better. Bilateral elbow dysplasia also. Figo pre certified that both conditions were not pre existing and covered her bilateral elbow surgery. The processed the claim with in two days and paid me with if the week. They also covered her PT and medications with no problem. Great customer service and payment processing, I highly recommend that with any insurance that you take your dog for a physical where they state that the fog is healthy and make mention on no issues with ....be certain to mention every joint is healthy. Many insurances denies joint issues for dogs under 2 years old unless you do this within the first 30 days of coverage.
Insurer: Figo
By: Jennifer