Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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somehow hard to claim
1. It is extremely hard to file claims for flea and tick treatments. I usually order those online and those are not prescription drugs so it is very hard to have my pet's name on the receipt in order to claim those charges. The only way to get reimbursed on those treatments is to order from a vet, which usually charges higher price than online stores. 2. I changed from healthy paws + wellness plan to Nationwide whole pet. I was very cautious and brought my pet to the vet whenever i felt like she was behaving a little abnormal. She was once limping for 20 minutes after she got up (her leg was probably just asleep) and she was fine afterwards. So i brought her in just to make sure my pup was doing okay. The vet put limping on the vet note and did not suggest any treatment. Nationwide counts that as pre-existing condition. There are several other cases like that which are counted as pre-existing conditions. Overall, for the price i paid, i should've just stay with healthy paws and the wellness plan instead of switching and facing all those pre-existing condition problems. Plus I heard from other pet owners that NW prices are increasing by a significant amount this year. Sorry, not very satisfied with what i get so far.....
Insurer: Nationwide
By: vera
Good insurance to have for wellness accident & illness plan
The only complaint I have is some problems aren’t pre exciting such as allergy showing up somewhere else’s & a different diagnosis different area different symptoms. Same with Gastrointestinal giving my dogs treats for a sensitive stomach doesn’t mean they have still have gastrointestinal problem. They haven’t been diagnosed with Gastrointestinal problem for months.
Insurer: Nationwide
By: Christy
The best pet insurance with ease of use.
Thank you so much for helping out with Bastille's vet bills. It would have been hard for us without your help.
Insurer: Nationwide
By: Mindy
Caring for my pets. Etc
Pretty good but get a glitch when it comes to big claims. They need to reteview process
Insurer: Nationwide
By: Rita
Awesome
I had ASPCA pet insurance for 15 years with my two previous pets and was always satisfied and would have put our new puppy on the same insurance but my employer offered it to all 17000 employees payroll deduction and I am so happy with the claims process and your people I’ve talked to on the phone have been amazing. I am extremely pleased with Nationwide.
Insurer: Nationwide
By: Donald
Fantastic
Very helpful and easy to use. Gives us great piece of mind that our little man has amazing health insurance.
Insurer: Nationwide
By: Lauren
I am most appreciative of your service
I am happy with the service Nationwide provides. Quick turnaround and very helpful when I call. I recommend you to my friends.
Insurer: Nationwide
By: Sue
Without a doubt the best pet insurance company out there.
I love this insurance. Filing a claim is very easy, there’s never any hassle about what my vet wants to do, and claims are paid promptly. The cost is well worth the coverage.
Insurer: Nationwide
By: Ellen
Excellent Service
Nationwide has been nothing but excellent during this very difficult time in my kitty's life. The claims filed thru the website are processed quickly and the electronic funds transfer makes things so much easier. I'm glad that I have this insurance for my fur kids, it had helped immensely.
Insurer: Nationwide
By: Dawn
So easy to work with Nationwide
Our dog, Rocky ruptured his ACL and needed immediate surgery. From when I spoke with Customer Service on how to file a claim all through how to finalizing the reimbursement-everything was a smooth and pleasant process. The Customer Service rep thoroughly explained to me on our coverage, how to file a claim and the process to approval/reimbursement. We are so grateful that it was so easy and we were able to do it all from the app on our phone. With the simplicity of working with Nationwide, it allowed us to be able to focus on Rocky's healing process without worrying about dealing with the red tape of insurance.
Insurer: Nationwide
By: Kristene