Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 03, 2020

Everyone should have Pet Insurance

I only had a few problems with claims and when I made the request for review and provided further documentation, they got resolved.

Insurer: Nationwide

By: Brett

Useful
March 03, 2020

How to avoid paying a claim!

The only exclusion on our policy was a mild skin allergy under our dog's chin. It was listed as the only exclusion on the policy. Two years into the policy he broke a nail on his left hind foot, something he had done prior to the policy, but it was not listed as an exclusion. After breaking his toe again a year ago, our vet was worried about cancer in that toe so it was amputated. The bill was close to $1000 and the insurance company denied the claim as they claimed it was a pre-existing condition, though they did not make it an exclusion when the policy was purchased. Our vet even wrote a letter to them. Very poor customer relations, slow getting answers, poor compant to deal with.

Insurer: Pets Plus Us

By: Lynn

Useful
March 03, 2020

Next to me, Nationwide is my pets Best Friend!

My decision to get Pet Insurance with Nationwide was definitely a win win. Everyone who picks up the phone is genuinely helpful and professional! The claim process has been effortless with a quick turnaround for reimbursements. I couldn't be more happier with all of their services. Thank you!

Insurer: Nationwide

By: Delia

Useful
March 03, 2020

Insurance Claims

Having submitting claims for two different dogs, the claim process has been awesome. Thank you!

Insurer: Nationwide

By: Tracy

Useful
March 03, 2020

Nationwide understands how we love our pets, just like they are our children.

Submitting a claim is simple and received a quick response!

Insurer: Nationwide

By: Terri

Useful
March 03, 2020

Wonderful service, wonderful staff, so far 3 dogs insured and more to follow!

Best Customer service. Payment is quick staff is friendly and very helpful. Submitting a claim couldn’t be easier. Keep up the good work

Insurer: Nationwide

By: Amy

Useful
March 03, 2020

Awesome

Nationwide pet insurance is awesome! Customer service is so kind and prompt, claims processing is unbelievably fast (like 2-3 days!), and there has been absolutely no hidden fees at all.

Insurer: Nationwide

By: Sara

Useful
March 03, 2020

Just the peace of mind I needed at a time like this.

Thank you so much for taking care of us so quickly and easily. I had some sleepless nights up with my boy after his procedure but he's like a brand new dog again. I didn't have to worry at all about wondering if my claim made it there, what its status was, anything. So I was able to just focus on him and only him. Thank you so much for being there for us.

Insurer: Nationwide

By: Ben

Useful
March 03, 2020

Very satisfied with Nationwide

Nationwide does a fantastic job of reimbursing me for my dog's necessary medical expenses

Insurer: Nationwide

By: Jeff

Useful
March 03, 2020

Excellent service

I am very happy with Nationwide Pet Insurance. The price is very reasonable. The turn around time after submitting the paperwork for reimbursement is so quick and everything is so easy. I highly recommend Nationwide for not only pet insurance, but for all your insurance needs. Highly satisfied!!

Insurer: Nationwide

By: Joan

Useful

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