Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Great Service
Nationwide has been so helpful in helping me take care of my claims. They have a great app called VitusVet that allows you to upload your claims immediately and they are reimbursed within a week. It’s made it so much easier to make sure my pup gets what he needs without worrying about cost.
Insurer: Nationwide
By: Heidi
Too long to process claims
The claims take a long time to process. Then those that are escalated take even longer. I would expect those escalated would have more of a quicker response considering there was already a delay in the first triage of process.
Insurer: Nationwide
By: Hector
Because of how helpful you have been, I have been able to provide my dog Max with the medical attention he needs.
Because of how helpful you have been, I have been able to provide my dog Max with the medical attention he needs. Max was recently and suddenly diagnosed with a nasal carcinoma. It has been very expensive, but thanks to the ease and promptness of Nationwide's reimbursement, I have been able to provide my dog Max with the medical care and medicine he needs to have a comfortable and healthy life. Without Nationwide, Max would unfortunately go without many of the treatments and medicines he needs because the costs are so high. I appreciate all you have done for baby Max!
Insurer: Nationwide
By: KRISTIN
Great way to be able to afford having a dog.
When it comes right down to it, I break even with the price of the insurance. But it is a great comfort to know if something really bad would happen I would be able to take care of it and not have to put my baby down. I recommend Nationwide pet insurance to every one and any one that will listen. I am so great full for this insurance.
Insurer: Nationwide
By: Jacque
Please don't make the same mistake STAY AWAY keep researching
I am so ashamed of myself for signing up for this pet insurance. I have been paying on my policy for almost a year. I needed to file a claim for my cat as she was throwing up. I took her to the vet hospital they really did not find anything wrong with her. They did give her some medicine as they felt she may be having a problem with defecating. My cat had this problem around 3 years ago but the vet did not find anything that was causing this. She said she may have eaten something that caused this. Of course, when I submitted my claim to FIGO they denied it as they stated that this was a precondition that was not covered. My total vet bill was $932. I agreed to the additional testing as I thought I was covered under this insurance plan. Big mistake!!!! When I called the lady would not provide me the legal address to provide to my attorney nor would she provide me anyone else to speak with. She stated that she was the only person in the office. I asked to speak with her manager and of course, they were not available. This is a typical insurance response when they do not want to payout. She kept tel me that they do payout for services and recently paid a $20,000 claim. HA HA HA, what was that the one claim for the year and this has been added to your script to defuse customers? Cats get sick and mine does about every 6 months or so but it passes. Their response was as follows: "Cat has a history of intermittent vomiting and constipation over the last 2 years. She has episodes about every 6 months where she will be straining to defecate and will produce either nothing or large dry fecal balls. She always vomits and cries during the days when she is sick. Chronic intermittent vomiting, constipation, anorexia, +/- diarrhea" But this is not covered as they consider this as a precondition prior to taking out my policy. Again, they have no intention of paying anything out and they expect their payment every month on time. Think the only way you could get a claim is that it has to be a newborn with no problems and then maybe they will payout something but like most insurance companies they will find a loophole. Please I beg you not to make the same mistake I did. I am so ashamed and embarrassed I allowed myself to be taken advantage of.
Insurer: Figo
By: Rick
Painless process
While I learned more about the mischievous nature of f cats, I must say that this claim process was really painless. I am impressed.
Insurer: Nationwide
By: Ana
Nationwide is so easy!!
Thank you so much nationwide for making my pet claims easy and taking a lot of the worry out of caring for my pup. I have so much peace of mind knowing I can give her the best treatment she needs.
Insurer: Nationwide
By: Natalie
Thank you
Glad to have VPI - pet is healthy but good to know if something happens I have coverage
Insurer: Nationwide
By: Anne
Great Insurance
Nationwide is fantastic. Easy claim filing, prompt payment, and excellent customer service.
Insurer: Nationwide
By: John
Fantastic Service
I am very pleased with the claims I have made to Nationwide. The turnaround time was very fast. I certainly am glad I have this insurance to take care of our dog.
Insurer: Nationwide
By: Jack