Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 10, 2020

Trupanion is a pet's best friend

Very fast service and clear explanation of what is and is not covered

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

Collette was so helpful and offered great customer service.

Collette was so helpful and offered great customer service. That indicates that filing a claim would be simple as well.

Insurer: Trupanion

By:

Useful
March 10, 2020

I hope I purchased the correct insurance

Fast and efficient processing. Still nothing is covered. Well Puppy check ups. Shots. Meds. A lame injury from a fall. ER visit from eating my Rx. Cough/ throat obstruction.

Insurer: Trupanion

By:

Useful
March 10, 2020

Good service

You were fair, and fast in writing the check to us

Insurer: Trupanion

By:

Useful
March 10, 2020

because i sent in the claim a recurring problem and it was agreed to and paid very quickly.

because i sent in the claim a recurring problem and it was agreed to and paid very quickly. I really appreciate the efficiency and the quick recognition that the claim was valid and should be paid. May it continue. Unfortunately my 12 year old cat has ongoing problems now.

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

everything is quick and easy.:)

everything is quick and easy.

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

The Best Pet Insurance!

The claim experience is always seamless with Trupanion - they are quick, efficient & compassionate with outstanding customer service & follow up.

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

Quick service!!

Very quick turnaround. Easy to read summaries!

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

Thankful to Trupanion for best care!

We signed our dog Jazz up for Trupanion from when she was a puppy. She found out through a vet clinic as she was abandoned. We didn't know what breed she was (a mix of husky, golden retriever, Burmese mountain dog... etc). So we weren't sure what to expect for her healthy condition.I wasn't sure about pet insurance as I heard some horror stories but we signed her up from Trupanion from the start. Sadly we had to put Jazz down after 12 years due to Cancer. This was the most difficult decision we had to make and lots of tears. We are still mourning. In spite of all of this, I was thankful for Trupanion as they were very professional and came through to pay her hospital bills, not all but a significant portion We can't get our Jazz back but we know that we did the best for her and Trupanion helped us! Thank you! Oriana

Insurer: Trupanion Canada

By:

Useful
March 10, 2020

Your company didn't help us at all with an injury my dog suffered from so now I had to pay my vet bill in full.

Your company didn't help us at all with an injury my dog suffered from so now I had to pay my vet bill in full. We will not be going with you as an insurance company.

Insurer: Trupanion Canada

By:

Useful

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