Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 16, 2020

Healthy Paws eased the stress!

It's been a rollercoaster of stress and emotions this week. Wednesday was Emma's birthday, and the worst day of three days of pain. Started out at her vet, took xrays and stomach was incredibly huge and distended. She sent us to a specialist for ultrasound. That completed, they suspected cancer. Adenocarcinoma or in the duodenal area. We were devastated and Emma looked awful, couldn't stand and in tremendous pain. They gave her pain meds, Cerenia and sent her home with us for surgery the next morning. Next morning, surgeon also thought cancer or mass based on image from the ultrasound. But she was too unstable for surgery and had to get her electrolytes and hydration better. Next morning just prior to surgery, the surgeon calls and says she's alert, playful, and stomach no longer distended. Seemed like a different dog. We opted to hold off on surgery and repeat ultrasound for comparison. That ultrasound was a much better view; the stomach was no longer blocking images of her organs and we could clearly see necrotizing pancreatitis, NOT cancer, but still very serious. Completely changed treatment plan and avoided surgery, literally at the last minute. She still had aggressive treatments and blood transfusion, but came out of it great. Completely scarey experience and it came out of nowhere! They literally told us it could gave been one fatty meal or something she got into. We will make some dietary and medication changes and hopefully prevent any further recurrences. Knowing we had pet insurance at a time like this wad a HUGE relief; one less thing to worry about. Within a day of submitting her claim, Healthy Paws reached out to me to ask how she was doing and to give her a hug. Not your typical insurance company! I'm so glad for Healthy Paws and your caring staff! 💕🐾 Cheryl

Insurer: Healthy Paws

By: Cheryl

Useful
March 16, 2020

Wiley's Great Adventure.

Even though the vet Hospital did my claim, I was very quickly contacted via e-mail on the in's and outs of my claim and was sent via mail very quickly.

Insurer: Trupanion Canada

By:

Useful
March 16, 2020

Excellent customer service and prompt payment of hospital bills.

Excellent customer service and prompt payment of hospital bills. I truly feel my Charlie owes his life to Trupanion.

Insurer: Trupanion

By:

Useful
March 16, 2020

Good Experience

Very easy procedure.

Insurer: Trupanion

By:

Useful
March 16, 2020

Claims always processed quickly and efficiently!

Claims always processed quickly and efficiently!

Insurer: Trupanion Canada

By:

Useful
March 16, 2020

Having been a client of Trupanion since 2010 and having made numerous phone calls regarding Trixie's coverage before enrolling I am a bit surprised that I am getting the 'new client' / 'new policy' line.

Having been a client of Trupanion since 2010 and having made numerous phone calls regarding Trixie's coverage before enrolling, I am a bit surprised that I am getting the 'new client' / 'new policy' line.

Insurer: Trupanion Canada

By:

Useful
March 16, 2020

My dog was very sick a few months ago and Trupanion saved his life by covering s large portion of the costs.

My dog was very sick a few months ago and Trupanion saved his life by covering s large portion of the costs. Also, Elena was VERY HELPFUL and friendly.

Insurer: Trupanion Canada

By:

Useful
March 16, 2020

Very quick and easy reimbursement

Very quick and easy reimbursement

Insurer: Trupanion Canada

By:

Useful
March 16, 2020

In my 6+ years insuring my pets with Trupanion I have had excellent coverage care and compassion from the Trupanion team.

In my 6+ years insuring my pets with Trupanion I have had excellent coverage, care and compassion from the Trupanion team. I wouldn't own a pet without insuring them with Trupanion, for the confidence they are taken care of in an emergency!

Insurer: Trupanion

By:

Useful
March 16, 2020

Best decision we ever made

Makes hard decisions on medical treatment so much easier knowing you have our back, not only for getting our beloved pet the treatment/procedure they need, but making it easy to submit claims and getting reimbursed quickly!

Insurer: Trupanion

By:

Useful

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