Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Processing/Reimbursement of Pre-Dental Bloodwork Claim
Very reasonable processing time and quick electronic payment for pre-dental bloodwork claim. Representatives are always very pleasant and helpful.
Insurer: Nationwide
By: Bev
Peace of mind.
Very reassuring knowing that Nationwide is there to help when Tootie is in need of most any health or accident Incidents that could possibly come up. Also, the ease of placing the claims With your app is a huge plus for me being a senior owner and not that tech savvy. Thanks Nationwide!
Insurer: Nationwide
By: Charlotte
Top-notch coverage and customer service
Our rescue puppy, Emmett, swallowed a squeaker from a toy—classic puppy move—and required emergency GI surgery to remove the foreign body. The surgery and recovery were a success, and Emmett is back to playing with his toys. We give credit for this happy ending to ourselves as pet parents for getting him prompt medical attention; the hospital staff for their excellent care; and, last but not least, Healthy Paws for their excellent customer service. Filing the claim was very straight-forward and we liked getting regular follow-up emails on our claim status. We especially appreciated the supportive and caring notes of concern for Emmett from Healthy Paws. Our claim was processed quickly and we received the reimbursement check within one business week. A+ Healthy Paws!
Insurer: Healthy Paws
By: Laura
Excellent Pet Insurance
I have had the greatest experience with Healthy Paws pet insurance. Recently, my little 4 year old chocolate lab was battling a bladder stone and urinary tract infection which required medicine, an X-ray and a sample sent to a lab (as well as a retest later). This was my first time needing to submit a claim to them, and I knew right away I had chosen the best insurance. After submitting the first claim and having such a fast response, I knew I was in good hands. Once I passed my deductible, my reimbursements came within a day or two. I am so glad that Healthy Paws covered xrays, medicine and samples being sent out for analysis were covered—And I rest assured knowing I was able to give the best care for my dog with Healthy Paws help. I would recommend Healthy Paws to anyone, 110%.
Insurer: Healthy Paws
By: Sarah
Annie's oral surgery was supposed to be the extraction of two teeth, but...
Annie's oral surgery was supposed to be the extraction of two teeth, but after the x-rays were taken, the total rose to five teeth. She did nicely and ate right away, not bothering to think of all the stitches, Three days later she started playing with her toys. The only item missing was the email I always received from VPI letting me know that they had received my claim and were processing it. A few days later I stopped at the Animal Hospital and asked them to check to see if they had faxed the claim. Of course, that afternoon I received my check in the mail.
Insurer: Nationwide
By: Norma
Annie's oral surgery was supposed to be the extraction of two teeth, but...
Annie's oral surgery was supposed to be the extraction of two teeth, but after x-rays were taken the total moved to five teeth. She went through it very nicely, She overlooked her stitches and ate well but it took to the third day until she started playing with her toys. The only thing missing was the email I used to receive from VPI letting me know that the Animal Hospital had faxed my claim to them and they were processing it. I even stopped back to the Hospital to see if they had indeed faxed it. Of course, that afternoon I received the check. It was a big help in paying for part of the final expense.
Insurer: Nationwide
By: Norma
Nice people, great price, will deny the claim for any possible reason
Their staff are incredibly friendly and quite knowledgeable. Their website is easy to navigate. Claims are one page and you can simply fax them in. The problem is that they go out of their way to try and deny claims.
Insurer: Embrace
By: Joseph
A Wonderful Experience with Trupanion
My puppy had been favoring his right back leg for the past while. Growing rather concerned, I took him to the family Vet who ordered X-rays and did a consultation. When the time came to pay, staff put everything through the insurance - all I had to cover was the deductible and 'regular' expenses. It was quite easy and very efficient. Thank you Trupanion.
Insurer: Trupanion Canada
By: Cynthia
Peace of Mind
Over the past year we have been through a lot with our adorable Maltepoo Sophie.She was diagnosed with ITP and we almost lost her twice. She is now healthy and well with no relapses in a year and enjoying life to the fullest.She will still need rechecks in the future but she is off all her medications and back to a normal life. She is the love and joy of our lives and we are so thankful we still have her with us. This would not have been possible without Trupanion. They have been with us each and every step of the way providing the understanding, care and financial help we needed to give Sophie the hospitalization in ICU, tests, treatment plans, medications and follow up care she required. This gave us the peace of mind we needed amidst the uncertainty we were facing. We knew we could do whatever was necessary to make her well again without having to worry about the financial strain. I cannot say enough good things about Trupanion and continue to tell everyone I know to please, please insure your pet with Trupanion. You just don't know what the future will bring for your beloved fur baby. We have had our Sophie insured since she was a year old and it has paid off in spades throughout the 11 years she has been with us even with the minor things and most recently with this critical situation. Sophie also has a cataract which was scheduled for surgery but we have had to postpone due to the ITP diagnosis. it was already pre approved by Trupanion and we hope to be able to proceed with that in the near future. Thanks Trupanion for helping us keep our Sophie healthy and well and part of our family.
Insurer: Trupanion Canada
By: Helen