Claim Coverage

Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.

64,709 total


March 26, 2020

Awesome plan

Plan is amazing, claim submission is easy to submit.

Insurer: Nationwide

By: Cheryl

Useful
March 26, 2020

Great Insurance

Great insurance. Very timely claim response and good coverage with a wellness rider for ~$50 per month. We feel it has already paid for itself. Just wish I could see the EOBs for my dogs visits. The website doesn’t let me see them. Guess it’s a glitch.

Insurer: Nationwide

By: Brenda

Useful
March 26, 2020

Excellent customer service with a few small opportunities for improvement in the claims process

Every time I call my call is answered quickly by a live person who is always extremely helpful and upbeat. Nicely done! My only negative feedback comes from the fact that I've had claims rejected on two separate occasions and when I call to inquire why, the representative says the claim should have been approved to begin with, then approves the claim. Most recent example of this is claim #2020012603681. When I called the representative was very helpful and I want to stress I am very happy with the insurance overall... just a little frustrated to have to submit these claims "twice" to get them paid. Thanks for your help with my best (furry) buddy Magnus!

Insurer: Nationwide

By: Edward

Useful
March 26, 2020

Right eye repair

We woke up one morning to discover our dog with a swollen right eye. After a visit to the emergency vet, we were told she had a large eye ulcer. After 2 weeks of following vet orders, it had not healed. Our vet recommended doing a corneal debridement to help encourage the ulcer to heal better. We followed the recommended treatment and 5 days later, her ulcer was completely healed and was no longer uptaking any eye stain. We went back 3 days later for a final check and her eye once again did not uptake any stain confirming that it had fully healed. All of this treatment cost over $1000 and because we had Pet insurance with Nationwide, almost all of our cost to repair our dogs eye was covered by her pet insurance.

Insurer: Nationwide

By: Jennifer

Useful
March 26, 2020

Convenient and consistent

I only have good things to say. Convenient app to submit claims. Fast and consistent reimbursements for both wellness and emergencies. 10/10 highly recommend.

Insurer: Nationwide

By: MARIN

Useful
March 26, 2020

Great customer service and FAST payment!

My vet's office faxed in Abby's claim after our visit, and I was reimbursed within a few days. I subsequently submitted a claim for a prescription for Abby and it, too, was paid promptly. Thank you!

Insurer: Nationwide

By: Barbara

Useful
March 26, 2020

Good setvice

Nationwide paid our claim quickly! Our puppy is on her way to good health !

Insurer: Nationwide

By: Bonnie

Useful
March 26, 2020

Nationwide takes care of my furbaby

I absolutely am a true advocate for Nationwide. I've had it for 10 years (since my dog was 8 weeks) and although it increases yearly in price, it helps to recoup vet bills. The phone agents are friendly/caring and the reimbursement for my vet bills are quick (they even do direct deposit)!

Insurer: Nationwide

By: TyAnna

Useful
March 26, 2020

Nationwide Pet Insurance makes it easy to handle claims and are always there for you!

It’s wonderful to know that if my pet needs emergency surgery or anything that is costly, Nationwide handles it easily and swiftly. I wouldn’t insure my sweet Izzie with anybody else!

Insurer: Nationwide

By: Erica

Useful
March 26, 2020

Nationwide cares

We have been with Nationwide for two years. Each claim is paid quickly and the service after the sale has been exemplary. We can budget our pet expenses easily and know that he will get the best care available.

Insurer: Nationwide

By: Howard

Useful

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