Claim Coverage
Explore detailed reviews about the claims process and coverage provided by pet insurance companies. See how quickly claims are approved, what’s actually covered, and how satisfied pet parents are with reimbursements.
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Arbitrary reimbursement
I submit claims and get random arbitrary funds reimbursed. I pay for the insurance and the vet charges their fees and I get paid some partial amt based on some negotiated rate that didn't involve me. Insurance is a scam, but what can I do?
Insurer: Nationwide
By: Anne
Too bad this insurance doesn't cover humans!
I am very happy with this insurance and the customer service I have received from them over the years. Most especially, the prompt and efficient updates after I submit a claim. There are no surprises - meaning they cover what they say they cover and do not find some loophold not to cover. I've used them for about six years now and one of my dogs was sickly and eventually passed. So I could say i've had a lot of interactions with them and found each experience as pleasant as it could be. I would definitely recommend Healthy Paws to pet owners.
Insurer: Healthy Paws
By: Katherine
Update
My dog Dutch suffered an infection from an impacted anal gland. My vet treated him and he is doing well. My costs were completely reimbursed and I greatly appreciate it.
Insurer: Nationwide
By: Jacqueline
I wish human insurance was this streamlined
Nationwide is great! They cover exactly what they said they would without a single bit of hassle. Claims are easy to submit and they pay promptly. If you call people are VERY helpful. Not sure what more you could want.
Insurer: Nationwide
By: Jessica
Oustanding Service
Rory has an ear infection. The vet has recently changed her meds via a culture test. Nationwide has been right there when I have submitted the claim(s). I have nothing but accolades about the service I have received from Nationwide.
Insurer: Nationwide
By: Bradley
Reliable
Pet Insurance was a blessing. They did everything they said they would do. The claim process was simple and we received our reimbursement rather quickly.
Insurer: Nationwide
By: Carey
Thank you. There is a delay on dental procedure until May because of cover-19, but all is good.
My 3 babies are insured by your company...I've been with you since 2000 I think. No doubt, insurance is expensive, and it goes up each year. But I don't worry so much, or have issues with whether or not to do a procedure, based on money. You have usually always come through for me. Cricket is my 10 year old cat, and she thanks you for her good health. Same goes with my two Irish Water Spaniels, Kurre is turning 3 soon, and Reese is 10.
Insurer: Nationwide
By: Susan
SHATZI IS DOING WELL
THE CLAIM WAS PROMPT AND THE MONEY WAS IN THE BANK AS PROMISED.
Insurer: Nationwide
By: PATRICK
Direct Payment Option Made Everything Easy
I would recommend Healthy Paws to anyone after my latest experience. I had to take my cat for diagnostic testing, which included a CT scan, bloodwork, and a biopsy, and if I didn’t have pet insurance I simply wouldn’t have been able to afford his treatment. Healthy Paws also worked with my vet to make a direct payment so I was only responsible for my portion of the bill up front. Even if you aren’t concerned with your pet’s health now, this is a great way to prepare for the unexpected.
Insurer: Healthy Paws
By: MARIE
Best pet insurance ever
My golden retriever fractured a tooth! I was unaware of how it happened, but I saw it when I was brushing his teeth. I am glad I had nationwide pet Insurance, they were responsive when I submitted the paperwork to be reimbursed. They honored their reimbursement amount stated on the insurance policy and I couldn't have been happier. They saved me so much money on the surgery and filling that was required for my goldy. Thank you nationwide!
Insurer: Nationwide
By: Alexander